Appointments

The majority of counselling session are online, offering the greatest flexibility and giving you more options for appointment times. We are also offering a limited number of face to face appointments on campus on Tuesdays, Wednesdays and Thursdays. 

In addition to counselling support, there is also help available through the LSE Peer Supporters as well as DWS Mental Health Advisers. You can also find details of other support services.

If you do not have access to a private room for an online counselling session, let us know, and we may be able to arrange for you to have access to a room on campus.

To organise an appointment, please complete one of the registration forms below.   

Register for an online appointment

Student Counselling online appointment registration form

Please complete the Student Counselling registration form in one sitting. If you require urgent help, please email student.counselling@lse.ac.uk or call +44 (0)20 7852 3627.

  • Personal information
  • Name
  • Level of study
  • Fee status
  • Have you seen a Counsellor or a Mental Health Adviser at LSE before?
  • Are you currently seeing a counsellor or other mental health professional?
  • Are you registered with a GP?
  • About you
    Please read each statement and tick a box to indicate how often you have felt that way over the last week.
  • I have felt tense, nervous or anxious
  • I have felt I have someone to turn to for support when needed
  • I have felt unable to concentrate on my studies
  • I have had thoughts of hurting myself
  • Talking to people has felt too much for me
  • I have had difficulty getting to sleep or staying asleep
  • I made plans to end my life
  • I have been over-eating or under-eating
  • I have used drugs or alcohol to cope with my difficulties
  • Sexual orientation
  • Gender
  • Ethnic origin
  • Your availability
    Please tick the times that you are available to have an initial counselling assessment at the Student Counselling Service:
  • Mondays
  • Tuesdays
  • Wednesdays
  • Thursdays
  • Fridays
  • Confidentiality and consent
    The Counselling Service is confidential and we will not discuss anything about you outside of the Counselling and Well Being Service without your explicit agreement, except in exceptional circumstances. For example, we would have a duty to inform your GP if we were concerned that there was a serious risk of harm to yourself or others. Confidentiality is a most important part of this service, and the service subscribes to the ethical framework of the BACP (British Association for Counselling & Psychotherapy). To read the service confidentiality policy visit info.lse.ac.uk/current-students/student-wellbeing/individual-counselling; this provides detailed information on confidentiality and data protection procedures. The service stores data in accordance with the Data Protection Act. Counsellors keep their own records of their work, and these notes are held securely and confidentially for 6 years, after which they are destroyed. These records do not form part of any other record system within the university. The service also stores basic information about each student on a secure and confidential database, which is also kept separate to any other student record system. This information is used to compile aggregate data and monitor the service as a whole. No information that can be traced back to individuals will be released by the counselling service.
  • Consent

 

Prepare for your online appointment by:

  • Arranging to be in a quiet and private location.  
  • Limiting distractions. This includes digital disturbances, and other people in your location interrupting your sessions.  
  • Using a desktop or laptop/tablet with strong Wi-Fi connection, properly charged to have power for the duration of the session.  
  • Remembering that if the internet connection is problematic, or becomes problematic, it may be necessary to terminate the session and re-schedule.  

 

Register for a face-to-face appointment

Student Counselling face-to-face registration form

Please complete the Student Counselling registration form in one sitting. If you require urgent help, please email student.counselling@lse.ac.uk or call +44 (0)20 7852 3627.

  • Personal information
  • Name
  • Level of study
  • Fee status
  • Have you seen a Counsellor or a Mental Health Adviser at LSE before?
  • Are you currently seeing a counsellor or other mental health professional?
  • Are you registered with a GP?
  • About you
    Please read each statement and tick a box to indicate how often you have felt that way over the last week.
  • I have felt tense, nervous or anxious
  • I have felt I have someone to turn to for support when needed
  • I have felt unable to concentrate on my studies
  • I have had thoughts of hurting myself
  • Talking to people has felt too much for me
  • I have had difficulty getting to sleep or staying asleep
  • I made plans to end my life
  • I have been over-eating or under-eating
  • I have used drugs or alcohol to cope with my difficulties
  • Sexual orientation
  • Gender
  • Ethnic origin
  • Your availability
    Please tick the times that you are available to have an initial counselling assessment at the Student Counselling Service:
  • Tuesdays
  • Wednesdays
  • Thursdays
  • Confidentiality and consent
    The Counselling Service is confidential and we will not discuss anything about you outside of the Counselling and Well Being Service without your explicit agreement, except in exceptional circumstances. For example, we would have a duty to inform your GP if we were concerned that there was a serious risk of harm to yourself or others. Confidentiality is a most important part of this service, and the service subscribes to the ethical framework of the BACP (British Association for Counselling & Psychotherapy). To read the service confidentiality policy visit info.lse.ac.uk/current-students/student-wellbeing/individual-counselling; this provides detailed information on confidentiality and data protection procedures. The service stores data in accordance with the Data Protection Act. Counsellors keep their own records of their work, and these notes are held securely and confidentially for 6 years, after which they are destroyed. These records do not form part of any other record system within the university. The service also stores basic information about each student on a secure and confidential database, which is also kept separate to any other student record system. This information is used to compile aggregate data and monitor the service as a whole. No information that can be traced back to individuals will be released by the counselling service.
  • Consent

 

If you are experiencing any coronavirus symptoms you should NOT come to a face-to-face appointment. Please follow the School’s COVID-19 guidance

What to expect from a face-to-face appointment

  • There will be no waiting area so please arrive for your appointment on time and knock the door to signal your arrival.
  • You and your counsellor should both sanitise your hands before entering the room.
  • The window should remain open to provide necessary ventilation.
  • The chairs must not be moved closer together and should remain 2m apart.
  • A face covering must be worn at all times unless you have an official exemption.
  • If you need water, you’ll need to obtain it from the water cooler yourself. Please consider bringing a drink with you.

Note for students living outside the UK

Any counselling work is dependent on and done in accordance with the laws of the practitioner's own country. We are currently seeing students for online counselling whilst they are based in many different countries across the world.

The exception is for students who are currently living in the US (including US territories) and Canada, where it is not permitted for counsellors based in other countries to deliver them counselling sessions. We will instead offer shorter wellbeing checks to students if they are located in the US or Canada, and may suggest they seek counselling from a locally registered practitioner. Please note that if students from the US or Canada are in the UK or another country, they will be seen as normal. 

How long will I have to wait? 

We aim to respond to counselling appointment requests within 2 working days, and can usually offer an appointment within 2 weeks although during busy periods you may have to wait a little longer. All appointment requests are handled in the order they are received, whether online or in person. Wherever possible, we will prioritise urgent cases to minimise the wait. Please note that we are unable to offer same-day drop-ins this term.

Here are some further resources you may find useful in the meantime:

How do I reschedule or cancel my appointment? 

We are a busy service so please let us know if you can’t attend your session as soon as you know you can’t make it. This means we can offer the space to another student. To cancel or reschedule a session, please email student.counselling@lse.ac.uk.

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Contact us

Telephone

Call us +44 (0) 20 7852 3627

Address View on Google maps

Counselling Service, 4th Floor, Fawcett House (FAW), Clements Inn, London, WC2A 2AZ