The Directorate

Find out more about the Directorate and the Directorate Support Team.

LSE is a special place – rooted in London yet with a truly international outlook. This is one of the many reasons why I am excited to be working here.
Dame Minouche Shafik, Director of LSE

Dame Minouche Shafik


You can find out more about Dame Shafik on the Meet the Director webpage.


Professor Julia Black

Pro-Director (Research)

View Professor Black's profile.


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Professor Dilly Fung

Pro-Director (Education)

View Professor Fung's profile.

Professor Eric Neumayer

Pro-Director (Faculty Development)

View Professor Neumayer's profile.


Professor David Webb

Pro-Director (Planning & Resources)

View Professor Webb's profile.


Andrew Young

Chief Operating Officer

View Andrew Young's profile.

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Joanne Hay

Deputy Chief Operating Officer

Directorate Support Team

The support team enable and assist the Directorate in their daily operations.

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Thomas Watson

Acting Head of Directorate Office

Tel: +44 (0)20 7852 3675

The HDO provides strategic and operational support to the Director, including horizon scanning, national and international policy analysis, and internal policy advice and development. He develops concepts and manages them through to implementation, including complex programme and project management, significant research activity, speechwriting and preparing briefings and presentations. He is a member of Service Leaders Forum and is responsible for the overall leadership and management of the Directorate support team, ensuring the provision of a modern and efficient office for the Director, Pro-Directors and COO.

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Lucy Shackleton

Executive Officer to the Director

Lucy's tel: +44 (0)20 7955 7968
Lucy's email:

The Executive Officer to the Director ensures the provision of a high level of administrative support over the full range of the Director’s responsibilities and the provision of appropriate briefing. 

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Andy Wilson; Alana Lythgoe (on parental leave)

Executive Officers

Andy's tel: +44 (0)20 7107 5214
Andy's email:

Alana's tel: +44 (0)20 7852 3601
Alana's email:

The Executive Officers provide high-level support to SMC in a wide range of work including internal policy advice and development, programme and project management, coordination of School-wide initiatives, research activity, preparing briefings, and relationship management. They are responsible for line management of the Executive Assistants, Administrative Assistant and Apprentice Receptionist.

The Directorate support team includes a pool of Executive Assistants who manage the professional agendas and provide support to up to two members of SMC. Designations for 2017/18 have been confirmed as follows:


Laura Ross (on temporary leave from 22 August to 5 October 2018, cover is being provided within the team)

Executive Assistant to the Director, Dame Minouche Shafik

Tel: +44 (0)20 7955 7100

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Emma Davies

Executive Assistant to the Pro-Director (Research), Professor Julia Black; and Pro-Director (Faculty Development), Professor Eric Neumayer.

Tel: +44 (0)20 7955 6285


Marlene Worrell

Executive Assistant to Pro-Director (Education), Professor Dilly Fung, and Pro-Director (Planning and Resources), Professor David Webb

Tel: +44 (0)20 7955 7014


Marta Gajewska

Executive Assistant to Chief Operating Officer, Andrew Young; and Deputy COO, Joanne Hay.

Tel: +44 (0)20 7955 7007

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Samara Wallace

Apprentice Receptionist

Tel: +44 (0)20 7955 6682

 The Directorate's working hours are 09.30 to 17.30 Monday to Friday.