The Laptop Surgery provides free advice and hands-on assistance connecting to LSE resources from off-site, and connecting personally-owned laptop and mobile devices to the LSE network.
Located in the DTS Tech Centre (Library 1st Floor), the Laptop Surgery runs on a drop in basis.
Please note: You are required to stay with your laptop at all times during your visit and you are advised to bring your power supply, adapters or software CDs.
For more detail about the service, please see below:
The Laptop Surgery can do the following:
- Connection of personally-owned laptops to LSE's IT environment: the LSE network, email, H: space and School printers
- Advice on virus and malware protection, disinfection or removal
- Configuration of mobile phones to access LSE email
- General advice on laptop and mobile devices issues
- Limited hardware support
Please note that the Laptop Surgery is unable to assist with:
- Hardware repairs of any kind
- Staff and students from other universities
- LSE alumni
Non-Windows operating systems can currently only be supported on a best-efforts basis.
Please note that the Laptop Surgery is unable to assist with hardware repairs of any kind. Users are advised to contact their suppliers.