The Student Compensation and Refund Policy is reviewed annually, forms part of the School's Student Protection Plan and does not replace the Tuition Fee Policy.
The Policy sets out the circumstances in which the School will refund tuition fees and other relevant costs incurred by students.
This Policy enables students to apply for a refund or compensation from the School where their complaint is upheld or, more rarely, where there has been a material breach of contract. The Student Complaints Procedure must be completed in full prior to any claim being submitted under this Policy.
Download the Policy