Fee Policy, Debt and Credit Management

Policy and procedures

Tuition Fees Policy 2018/19

The Tuition Fee Policy forms part of the contract between you the student and the School. Please download the Policy below.

Download the Policy

Tuition Fees Policy 2019/20

The Tuition Fee Policy forms part of the contract between you the student and the School. Please download the Policy below.

Download the Policy

Tuition Fees Policy 2020/21

The Tuition Fee Policy forms part of the contract between you the student and the School. Please download the Policy below.

Download the Policy

Tuition Fees Policy 2021/22

The Tuition Fee Policy forms part of the contract between you the student and the School. Please download the Policy below.

Download the Policy

 

Credit Management Policy 2018/19

This document sets out the School’s policy for dealing with students and customers who fail to pay any fees or charges due to the School in accordance with the payment terms applicable to the service or product provided

Download the Policy

Credit Management Policy 2019/20

This document sets out the School’s policy for dealing with students and customers who fail to pay any fees or charges due to the School in accordance with the payment terms applicable to the service or product provided.

Download the Policy

Credit Management Policy 2020/21

This document sets out the School’s policy for dealing with students and customers who fail to pay any fees or charges due to the School in accordance with the payment terms applicable to the service or product provided.

Download the Policy

Credit Management Policy 2021/22

This document sets out the School’s policy for dealing with students and customers who fail to pay any fees or charges due to the School in accordance with the payment terms applicable to the service or product provided.

Download the Policy

Consumer rights

The Competition and Markets Authority (CMA) guidance sets out your consumer rights as a student, for further information click here 

Student Compensation and Refund Policy 

The Student Compensation and Refund Policy is reviewed annually, forms part of the School's Student Protection Plan and does not replace the Tuition Fee Policy. 

The Policy sets out the circumstances in which the School will refund tuition fees and other relevant costs incurred by students.

This Policy enables students to apply for a refund or compensation from the School where their complaint is upheld or, more rarely, where there has been a material breach of contract. The Student Complaints Procedure must be completed in full prior to any claim being submitted under this Policy. 

Download the Policy