Contact us

Students

Enrolled students and alumni should submit requests via the Finance Hub

Prospective students and offer holders should submit questions via our helpdesk https://lse360.my.salesforce-sites.com/form?formid=217915

 

TRIUM EMBA Students

 Enrolled students and alumni should submit requests via our helpdesk

 

Helpdesk 

 

Sponsors

If you wish to contact us about a student who is currently enrolled with the School please email fees@lse.ac.uk 

 

 

Commercial customers

Please submit questions via email to credit.control@lse.ac.uk

Staff

 Please submit questions and queries via our Helpdesk https://lse360.my.salesforce-sites.com/form?formid=217915

Other ways to contact us

You can call our Customer Support Team on 0207 107 5555 between 10.00-16.00 Monday to Friday. 

1-1 Zoom Appointments Customer Support Team

Students can book a 10 minute 1-1 Zoom slot with our Customer Support Team, please access the Termly Support page via Homepage Fees, Income and Credit Control for further details.

For further information or help please contact our Customer Support Team on 0207 107 5555 or via email fees@lse.ac.uk

1-1  Zoom appointments for Alumni Students and Commercial Customers 

Alumni students and Commercial Customers can book a 10 minute 1-1 Zoom meeting with our Credit Control and Compliance Team. We are happy to discuss:

  • Commercial Finance Hub
  • Payment Plans
  • Payment Options
  • Account information
  • Outstanding balance queries
  • Invoice related enquiries 
  1. Commercial customers can book a 1-1 appointment by following this link 
  2. Alumni students can book a 1-1 appointment by following this link

Consent to Share

We cannot disclose any information about your account with a third party without your consent.

Applicants and students who would like another person to be able to contact our Office on your behalf, must complete a Consent to Share Form (CTSF).

This form allows you to set up consent for an 'Individual' or 'Third Party'.

Once the Consent to Share form has been submitted we will update your record, enrolled students will be able to see the consent status via their Finance Hub Account.

Consent can be withdrawn by you at any stage, you can email fees@lse.ac.uk  or submit a request via the Student Finance Hub.