Digital Communications Team

Our digital team develops and manages digital projects across the School. We provide support for the School’s digital communication channels. This includes the School’s main public-facing website - www.lse.ac.uk and the LSE blogs - blogs.lse.ac.uk

We can help by:

  • Giving guidance on digital content
  • Delivering new digital initiatives
  • Providing CMS support to the community of website and blog editors
  • Giving training on both CMS and digital best practices
  • Leading the way on user experience and user research for digital projects.

How to contact us

Here's how to contact us:

Website

  • Log any bugs, issues or CMS related questions comms.digital@lse.ac.uk.
  • Use the Teams channel for questions that other editors could answer.
  • For anything else, contact your Digital Content Manager.

Training
Before gaining access to the CMS we recommend training with your lead editor. We also run monthly group CMS trainings. For details, email comms.digital@lse.ac.uk.

Blogs
For any blog questions or requests contact us on comms.digital.blogs@lse.ac.uk.

Projects and general enquiries
For any new digital project requests or other general enquiries, email us on comms.digital@lse.ac.uk.

Meet the team

NatalieBrittan

Natalie Brittan, Digital Content Manager

Natalie offers advice on CMS editing, oversees new website developments, and other research-related projects and events. Natalie can help with user permissions, Google Analytics queries, data reporting, content audits and CMS training.

Jack-Gibbs

Jack Gibbs, Digital Content Manager

Jack supports with the delivery of digital projects, CMS training, Google Analytics reports and website accessibility.

Susanna Hellden

Susanna Hellden, Digital Content Manager

Susanna looks after all prospective student content on the website as well as Student Life, Accommodation and Estates. Susanna also delivers expertise on writing for the web, visual communication, our bespoke website search functionality (Funnelback). 

Matt Hough

Matt Hough, Digital Content Manager

Matt is the Content Manager for LSE's blogs.

Jamie-Seenan-300x300

Jamie Seenan, Head of Digital Communications
Email: j.seenan@lse.ac.uk

Jamie is responsible for the team's programme of projects as well as the approaches and tools used to successfully deliver them.

Jamie supports the team on business as usual work streams and new projects. He comes from a digital background with good practice of agile and waterfall methodology, his past experience has involved working closely with integrated teams; e.g. strategy, user experience, design and development.

Sarah Tan black and white portrait

 Sarah Tan, Head of Product

Sarah is the product manager for Student Hub, LSE's student app. She is responsible for internal UAT testing, user testing and quality assurance, feature requirements, product documentation, service desk management and training relating to Student Hub.

Tara Tape

 Tara Tape, Digital Content Manager

Tara looks after the School’s corporate web pages including About LSE, Supporting LSE, Events and News.  Tara is on hand to help with Google Analytics queries, best practice metadata, SEO and CMS training.