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Digital Communications Team

Our digital team develops and manages digital projects across the School. We provide support for the School’s digital communication channels. This includes the School’s main public-facing website - www.lse.ac.uk and the LSE blogs - blogs.lse.ac.uk. 

We can help by:

  • Giving guidance on digital content
  • Delivering new digital initiatives
  • Providing CMS support to the community of website and blog editors
  • Giving training on both CMS and digital best practices
  • Leading the way on user experience and user research for digital projects.

Frequently asked questions

We've produced a Frequently Asked Questions page.

This page answers common Contensis related queries, outlines known Contensis bugs and how to fix them, provides details on upcoming training sessions, Google Analytics support and more.

The page aims to provide answers to some of the queries you may have without needing to message helpdesk, and if you do need to message helpdesk, make the process more efficient by outlining the sort of information we need from you.

How to contact us

Here's how to contact us:

Website

  • Raise any bugs, issues or CMS related questions at comms.digital@lse.ac.uk. We aim to get back to you within 2 working days.
  • Use our dedicated Teams channel for Contensis users for questions that other editors could answer.

Training
Before gaining access to the CMS we recommend training with your lead editor. We also run monthly group CMS trainings. For details, email comms.digital@lse.ac.uk.

Blogs
For any blog questions or requests contact us on comms.digital.blogs@lse.ac.uk.

Projects and general enquiries
For any new digital project requests or other general enquiries, email us on comms.digital@lse.ac.uk.

Website upgrade

For any website upgrade questions or feedback email comms.digital@lse.ac.uk and add 'Website Upgrade' in your email's subject line.

Meet the team
A black and white headshot photo of Ade Adelanwa

Ade Adelanwa, Digital Project Manager

Ade is managing the LSE website upgrade project. His mission is to transform LSE's website into a user-friendly information space for our online community. Ade brings extensive experience in agile, waterfall, and hybrid project management, along with a passion for creating progressive and impactful user experiences.

jack profile pic dig team website

Jack Gibbs, Digital Content Manager

Jack oversees a range of digital projects and supports with the delivery of CMS training, Google Analytics reporting, Search Engine Optimisation, UX support and website accessibility.

Matt Hough

Matt Hough, Digital Content Manager

Matt is the Content Manager for LSE's blogs.

Jamie-Seenan-300x300

Jamie Seenan, Head of Digital Communications
Email: j.seenan@lse.ac.uk

Jamie is responsible for the team's programme of projects as well as the approaches and tools used to successfully deliver them.

Jamie supports the team on business as usual work streams and new projects. He comes from a digital background with good practice of agile and waterfall methodology, his past experience has involved working closely with integrated teams; e.g. strategy, user experience, design and development.

Sarah Tan black and white portrait

Sarah Tan, Head of Product

Sarah is the product manager for Student Hub, LSE's student app. She is responsible for internal UAT testing, user testing and quality assurance, feature requirements, product documentation, service desk management and training relating to Student Hub.

Tara Tape

Tara Tape, Digital Content Manager

Tara can offer support with delivering new website projects, optimising web content, CMS training and can assist with data insights via Google Analytics. Tara works Tuesdays, Wednesdays and Thursdays.

 

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Frequently asked questions Find answers to our most common Contensis, Blogs and Student Hub related queries
People in boardroom

Not sure who to contact? Browse the Communications Division staff page