If you experience problems connecting to the wireless network, apply the following DHCP settings to your wireless connection.
To change DHCP settings:
- Click Start | Control Panel | Network and Sharing Center
- From the Tasks list, select Manage network connections
- Right-click your Wireless Network Connection icon and select Properties
- Select Internet Protocol Version 4 (TCP/IPv4) and click Properties
- Make a note of your IP address and DNS server address
- Select Obtain IP address automatically
- Select Obtain DNS server address automatically
- Click OK | Close
Most computers are configured to join a Local Area Network by default, but should you experience problems due to broadband or dial-up settings, you should check Internet Option Connection settings.
To change Internet Option Connection settings:
- Click Start | Control Panel | Network and Sharing Center
- Double click Internet Options
- Select the Connections tab
- Select Dial whenever a network connection is not present
- Click LAN Settings
- Tick Automatically detect settings
- Untick any other options
If you receive a 'Duplicate name exists on the network' error, you should change the computer name.
To change the computer name:
- Log on as an Administrator if necessary
- Click Start | Control Panel | System and Maintenance
- Select Remote Settings from the task list
- Select Computer Name tab
- Click Change
- Enter T-USERNAME as your computer name (your LSE network username)
- Click OK twice
- Restart your computer
Some users find that their device automatically connects to The Cloud WiFi network. The Cloud is for use by guests without eduroam login; all LSE staff and students should connect to eduroam.
To make eduroam your default WiFi network (Windows 7):
- Click Start | Control Panel | Network and Sharing Center
- Click Manage Wireless Networks
- Select eduroam and click Move up until eduroam is at the top of the list