Tech Support

Tech support is available 24/7 via: 020 7107 5000

How to contact us

If you have an technology issue, query or would like to request a service, contact us: 

  • By phone: 0207 107 5000 | x5000 (24hrs)
  • By email:
  • In person: Tech Centre, Library 1st Floor 

Learn more about our Tech Support services below:

How to report a cyber security incident (phishing)

To report a suspicious email, use the following steps:

  • Create a new email in Outlook, with ‘Phishing Attempt’ in the subject line
  • Click on ‘Attach Item’ (envelope and paperclip icon) and select the phishing email from the list
  • Send to:

Online Guides & FAQs

Tech Centre & Laptop Surgery

Based in the Library (1st Floor), the Tech Centre provides face to face support for students and staff throughout the week. 

Opening hours: 

Tech Centre opening hours
Support for Weekdays Term Time Weekends & Easter Vacation
Students  9am to 7pm   11am to 6pm 
Staff  9.30am to 5.30pm   Closed 

Laptop Surgery:

The Laptop Surgery (based in the Tech Centre) provides free advice and hands-on assistance with your personal devices. For more information see here.