Tech Support


 How to resolve the most common queries: 

Change or reset your password

If you forgot your password or need to change it, please visit our Passwords homepage for more information.

Cyber security issues

To report phishing, please send the email as an attachment (not forward or screenshot) to and confirm you didn't click the link/download any attachments. We will get back to you as soon as possible with further advice. 

You can also report spam and phishing directly to Microsoft. In Outlook web client, right click the email in your LSE inbox, click Security options, and then select Mark as junk, Block sender, or Report phishing.

For all other cyber security queries, including about the Cyber Security Awareness Training on Moodle, please contact

Printing on campus

Please click here to read more about how to print whilst on campus.


Operating Systems supported by DTS

The 'End User Computing' team in DTS supports the following Operating Systems:

Click here


Audio Visual Services

Our Audio Visual (AV) service covers equipment loans, event support and lecture recording. For full details click here

For urgent support contact: +44 (0)20 7107 5300/5400 




How to contact us

For anything else/general query or technology issue that cannot be answered from the information above, contact us: 

  • By phone: 020 7107 5000 | x5000                                                                                     
  • By email:
  • In person: Visit us at the library building (Tech Centre, 1st floor)
    -Monday to Friday: 09:00 - 19:00
    -Saturday: 11:00 - 18:00
  • Password reset: For information on LSE's password policy and how to reset your password, please visit Change password
  • Remote Support Session: If you have been asked to start a remote support session by one of our team, please visit
  • Start of Academic Year: Fast track your queries…. please help the Tech Support team to identify Start of Academic Year (SoAY) queries quickly by including “SOAY” at the start of the Subject line on emails.