We strive to provide an excellent service in terms of quality of work, timely delivery, professional behaviour and customer service. If you feel we are not meeting these high standards, we want to hear from you.
We encourage open feedback and dialogue on the quality of our services, where things have worked well and where things have not worked well.
If you wish to raise a concern, please refer to our escalation procedure.
If you wish to praise a member of our team, please contact the Director of LSE Research and Innovation.