Outside of term support

If you have any student finance related enquiries we strongly recommend that your to call our Support team or submit an enquiry via our helpdesk. 

Full details of our services can be found below.

You will find answers to common questions and enquiries on or FAQ page 

Live chat is available 10AM-12PM every week day.

Link to livechat

You can call our Customer Support Team on 0207 107 5555 between

• 10:00AM-12:00PM and 13:00PM - 15:00PM Monday and Friday.
• 13:00PM-15:00PM Wednesdays

We cannot complete your forms in person, so please submit your documents via your Finance Hub account or email fees@lse.ac.uk . Your form will be reviewed and returned to you via email.

You can download our Customer Charter by clicking on the link below.

FICC Customer Charter