Outside of term support

If you have any student finance related enquiries we strongly recommend that your to call our Support team or submit an enquiry via our helpdesk. 

Full details of our services can be found below.

You will find answers to common questions and enquiries on or FAQ page 

Live chat is available Monday, Wednesday and Friday between 2-3PM.

To guarantee your time book a slot follow this link: https://portal.lse.ac.uk/payments/s/fees-live-chat

You can call our Customer Support Team on 0207 107 5555 between 10:00AM-12:00PM and 13:00PM - 15:00PM.

1-1 bookable Zoom appointments Tuesday's 10:00AM-11:00AM

You can book a 10 minute 1-1 slot with our Customer Support Team, follow this link to book a session.

For further information please contact our Customer Support Team on 0207 107 5555 or via our helpdesk

We cannot complete your forms in person, so please submit your documents via your Finance Hub account or email fees@lse.ac.uk . Your form will be reviewed and returned to you via email.

You can download our Customer Charter by clicking on the link below.

FICC Customer Charter