Outside of term support

If you have any student finance related enquiries we strongly recommend that your to call our Support team or submit an enquiry via our helpdesk. 

Full details of our services can be found below.

You will find answers to common questions and enquiries on or FAQ page 

Live Chat BOT - common enquiries can be answered through this service, in the event your query cannot be answered a case will be created and a member of the team will be in touch. 

Link to livechat

Zoom by appointment only - 10 minute bookable appointments every Tuesday 10AM-11AM and Thursdays 3PM - 4PM

 (Link to be published in due course)

We cannot complete your forms in person, so please submit your documents via your Finance Hub account or email fees@lse.ac.uk . Your form will be reviewed and returned to you via email.

You can download our Customer Charter by clicking on the link below.

FICC Customer Charter