Season ticket loans

Applications may be made for a loan to cover the cost of a second class season ticket for travel between home and the School.

Purchasing an annual season ticket is generally cheaper than purchasing monthly or weekly tickets, and the loan makes the cost of an annual ticket more manageable by allowing repayment over 12 monthly instalments. 

Eligibility

In order to qualify for a season ticket loan you must: 

  • be a salaried member of staff 

Fixed-term staff with less than 12 months remaining until the end of their contract can still take advantage of the scheme. They can request a 12 month ticket, but pay the balance over the remainder of the contract.

Important information

  • The school will assess each application for season ticket loans on an individual basis and has the right not to issue the loan
  • All tickets will be subject to a £2 one-off administration charge, which will be deducted through the payroll 
  • Please allow at least 10 working days before the start of the new ticket, to ensure that the ticket arrives in good time 
  • Season ticket loans in excess of £10,000 are classed as a benefit in kind, and will be taxed accordingly
  • Please do not pre-purchase your ticket, as payments direct to employees will not be made

How to apply - standard travelcard/oystercard

  • Follow the link to the Train Line website
  • New customer? - Sign up, then follow the on-screen instructions 
  • Existing customer? - Simply log in using your existing details, then follow the on-screen instructions 

How to apply - buss pass/other travelcard

Refunds

To apply for a refund on your existing ticket, please follow these steps: 

  • Follow the link to the Train Line website 
  • Click ‘my account’ in the top right-hand corner of the screen 
  • Click the option to ‘Apply for refund of your Season Ticket’ 
  • Download and print the refund form 
  • Send the completed form along with your ticket by special delivery to: Season Tickets, PO Box 23971, Edinburgh, EH3 5DA 
  • Send an email to Seasontickets@lse.ac.uk to confirm that you have sent the ticket by special delivery to the Train Line

Damaged tickets

If your ticket paper ticket has been damaged and no longer works at the barriers, please follow these steps:

  • Follow the link to the Train Line website 
  • Click ‘my account’ in the top right-hand corner of the screen 
  • Click the option to ‘Apply to replace a damaged Season Ticket (paper ticket only)’ 
  • Print out the form and take this to one of the larger London stations, as local stations may not have the facilities to re-produce the ticket 

Lost/stolen tickets

If your ticket has been lost or stolen, please follow these steps: 

  • Follow the link to the Train Line website 
  • Click ‘my account’ in the top right-hand corner of the screen 
  • Click the option to ‘Apply for a duplicate ticket’ 
  • Follow the on-screen instructions

Train Line contact details

Season ticket helpdesk:

0870 156 6689

Address:

Season Tickets PO Box 23971 Edinburgh EH3 5DA

Contact us

Telephone

020 7955 7078

Address

5th Floor, Lionel Robbins Building, Portugal Street, London, WC2A 2HD