Once items or services have been ordered or received the Access to Work claims process can be followed, see steps below. It is important to remember that although Access to Work claims can be made either online (employee-led) or by post (employer-led), LSE, as the employer is responsible for purchasing recommended items and/or support, must always submit claims via post.
The Access to Work case manager will send the employee and their line manager / named contact the claim forms needed to claim back the grant amount, usually by email.
Access to Work claim forms:
Important! Links to the claim forms on this webpage are for reference only, the forms sent by the Access to Work case manager should always be used.
DP228JP NEW - New or Amended Details
DP222JP - SW- Support Workers
DP224JP - SAE - Specialist Aids and Equipment (includes IT equipment, software and training)
DP226JP - TTW- Travel to Work
The claims process
Claim forms sent by post should be completed by the line manager or designated colleague managing the purchase of support items:
1. Determine the Required Claim Forms:
Identify the appropriate claim form(s) to use. If this is the first claim from the grant, ensure that the DP228JP form (New and Amended Details) is also completed.
2. Include Item Descriptions and Dates:
Provide detailed descriptions and dates for each item of equipment or service purchased.
3. Prepare the Forms for Signature:
Print the form(s) and ask the employee receiving the support to complete and sign the “Customer Declaration” section on the final page. Manually written signatures are required (electronic signatures currently not accepted).
4. Contact Cashiers for Bank Details:
Email Cashiers@lse.ac.uk to request the School’s bank details and inform them of the expected reimbursement amount from Access to Work/DWP. To ensure the reimbursed costs are allocated correctly, provide the following details:
The expected reimbursement amount
The budget code for the purchase
The corresponding nominal code
5. Attach Supporting Documentation:
Attach any relevant invoices and receipts (originals, if available) to the printed, signed, and completed claim form(s). For support worker claims, include confirmation of sessions delivered, such as an email from the supplier.
6. Make Copies and Submit the Claim:
Before mailing, scan or copy both the receipts and the completed claim forms for your records. Send the original forms along with the attached documentation to the address specified on the claim form.
If help is needed with the claim process:
For support with the claims process, or requesting additional grant funds, refer to the Access to Work website or call their helpline. The HR partners and Staff Disability and Mental Health Adviser are also available to support any stage of the Access to Work process.
See the section
Last updated: December 2024