Telecom FAQs

The approved administrator or manager should email DTS Tech Support and include the following information:

- phone number

- the new budget code

Desk phone / Teams Softphone

The current charge for a phone line is 47 pence per day. This is charged via an Internal Debit Note on a monthly basis. 

On the rare occasions where call recording is required a Licence fee will be applicable at the prevailing rate. Any non-standard products such as Webex will be chargeable at the prevailing rate.

Mobile phone

Please see our knowledge article on Mobile phone tariffs for information. 

Click here for guidance on how to forward calls from either your desktop phone or when your're working off-campus.

The School's switchboard is run by by an external provider, Cymphony.

They can be contacted by dialling 100 or by email at Mypas@cymphony.co.uk.

Hover your mouse over the member of staff's Teams/Outlook icon or name at the top of the page and all the contact details will be visible. 

Content DTS Tech Support via email (tech.support@lse.ac.uk) or Ext. 5000, making sure you include the following information:

- Location of phone

- The phone number

- Email address of the person the phone line is assigned to (if applicable)

- Description of the problem

Requests to enable international dialling should be sent to DTS Tech Support by an approved administrator or manager. It must include:

- Phone number

- Budget code

- Email address of the person the phone line is assigned to