Onboarding New Starters

Process and guidance for managers

guidance for managers about the onboarding process

At LSE the journey of our new starters is very important to us. This journey begins with the acceptance of an offer of employment and continues until day they start the job. We want to ensure that our new starters have a swift and enjoyable experience, and that we keep them excited about joining LSE.  

Line managers are supported by professional service divisions at each step of the new starter onboarding process. A successful and swift onboarding process requires line managers and professional service divisions to work together and complete all requirements in a timely manner. 

The sections below summarise onboarding process for different employment categories and provide links to useful guidance documents and relevant forms for line managers. There is also a list of useful contacts. 

 

SALARIED - New Starters

A detailed process guide for onboarding new starters is available hereProcessingNewStartersGuide_18 May 23_Final version along with a checklist to help line managers and new starters track completion of some of the essential requirements in the process. 

The process for onboarding salaried new employees requires creation of a new record in HR and other LSE systems. The HR onboarding process for salaried new starters is summarised in the figure below:

Useful link(s): 

New Starter Form for DTS and CBO 

New starter checklist 

Conditions of use of IT facilities at the LSE 

Ordering IT equipment

 

 

SALARIED - Internal Transfers

Employees moving to a new role within the School already have an HR record on the system for their previous roles. Line managers will need to complete the following steps to update their record and organise relevant IT and buildings access prior to their start date. 

 

Useful link(s): 

New Starter Form for DTS and CBO 

Starter checklist 

Ordering IT equipment

 

 

HOURLY - New Starters

The HR onboarding process for hourly-paid and teaching new starters is summarised in the figure below: 

 

 

Useful link(s): 

Ordering IT equipment

Conditions of use of IT facilities at the LSE 

 

OTHERS

Emeritus Professors

HR Administrator updates record in HR System when processing retirement. 

CBO issues LSE card based on the updated record on the system. 

DTS updates IT access and ensures Emeritus Professor continues to have access to LSE email address. 

Visiting Appointments

HR Review and Promotions team creates record in HR system. 

Line/department Manager completes Ancillary Card Form to request CBO to issue LSE ID card. 

CBO issues LSE card based on the Ancillary Card form submitted by Manager. Queries regarding Ancillary Card Form should be sent to lse.badging.office@lse.ac.uk 

If required, Line/Department Manager requests IT access for the new starter via email to tech.support@lse.ac.uk providing following details: 

  • PlayRef number 
  • Full Name 
  • Date of Birth
  • Department 
  • Start date 
  • Expected End date
  • Personal email address

New starter signs Conditions of use of IT facilities at the LSE and visits DTS Tech Centre in the Library to collect their IT account details and hardware. Alternatively, new starter provides DTS one form of photo ID (e.g. passport, national identity card, driving licence) by email with IT Terms and Conditions to access their IT account details virtually. 

Casual Workers

Line/department Manager completes Ancillary Card Form to request CBO to issue LSE ID card. 

CBO issues LSE ID card based on the Ancillary Card form submitted by Manager. Queries regarding Ancillary Card Form should be sent to lse.badging.office@lse.ac.uk 

If required, Line/Department Manager requests IT access for the new starter via email to tech.support@lse.ac.uk providing following details: 

  • PlayRef number 
  • Full Name 
  • Date of Birth
  • Department 
  • Start date 
  • Expected End date 
  • Personal Email address

New starter signs Conditions of use of IT facilities at the LSE and visits DTS Tech Centre in the Library to collect their IT account details and hardware. Alternatively, new starter provides DTS one form of photo ID (e.g. passport, national identity card, driving licence) by email with IT Terms and Conditions to access their IT account details virtually. 

Temporary Agency Workers

Line/department Manager completes Ancillary Card Form to request CBO to issue LSE ID card. 

CBO issues LSE card based on the Ancillary Card form submitted by Manager. Queries regarding Ancillary Card Form should be sent to lse.badging.office@lse.ac.uk 

Line manager requests IT access for the new starter via email to tech.support@lse.ac.uk providing following details: 

  • PlayRef number 
  • Full Name 
  • Date of Birth
  • Department 
  • Start date 
  • Expected End date 
  • Personal Email address 

New starter signs Conditions of use of IT facilities at the LSE and visits DTS Tech Centre in the Library to collect their IT account details and hardware. Alternatively, new starter provides DTS one form of photo ID (e.g. passport, national identity card, driving licence) by email with IT Terms and Conditions to access their IT account details virtually.

Consultants (on-site)

Line/department Manager completes Ancillary Card Form to request CBO to issue LSE ID card. 

CBO issues LSE card based on the Ancillary Card form submitted by Manager. Queries regarding Ancillary Card Form should be sent to lse.badging.office@lse.ac.uk 

Line manager requests IT access for the new starter via email to tech.support@lse.ac.uk providing following details: 

  • PlayRef number 
  • Full Name 
  • Date of Birth
  • Department 
  • Start date 
  • Expected End date 
  • Personal Email address 

New starter signs Conditions of use of IT facilities at the LSE and visits DTS Tech Centre in the Library to collect their IT account details and hardware. Alternatively, new starter provides DTS one form of photo ID (e.g. passport, national identity card, driving licence) by email with IT Terms and Conditions to access their IT account details virtually passport, national identity card, driving licence) by email with IT Terms and Conditions to access their IT account details virtually. 

Consultants (off-site)

If required, Line manager requests IT access for the new starter via email to tech.support@lse.ac.uk providing following details: 

  • PlayRef number 
  • Full Name 
  • Date of Birth
  • Department 
  • Start date 
  • Expected End date 
  • Personal Email address 

New starter signs Conditions of use of IT facilities at the LSE and visits DTS Tech Centre in the Library to collect their IT account details and hardware. Alternatively, new starter provides DTS one form of photo ID (e.g. passport, national identity card, driving licence) by email with IT Terms and Conditions to access their IT account details virtually. 

Converting a student account to a staff account

There may be additional confirmations required to convert a student account to a staff account. Please contact DTS tech.support@lse.ac.uk and provide them with the following: 

 

New Starter Onboarding Queries 

First point of contact: 

Escalation point: