At LSE the journey of our new starters is very important to us. This journey begins with the acceptance of an offer of employment and continues until day they start the job. We want to ensure that our new starters have a swift and enjoyable experience, and that we keep them excited about joining LSE.
Line managers are supported by professional service divisions at each step of the new starter onboarding process. A successful and swift onboarding process requires line managers and professional service divisions to work together and complete all requirements in a timely manner.
The sections below summarise onboarding process for different employment categories and provide links to useful guidance documents and relevant forms for line managers. There is also a list of useful contacts. In all cases, staff are not permitted to undertake any work until their Right to Work check has been completed on or before their first day.
Salaried: New Starters
A detailed process guide for onboarding new starters is available here along with a checklist to help line managers and new starters track completion of some of the essential requirements in the process.
The process for onboarding salaried new employees requires creation of a new record in HR and other LSE systems. The HR onboarding process for salaried new starters is summarised in the figure below:
*exceptions apply during July to September when priority is given to new starters joining within the next 4 weeks.
Useful link(s):
New Starter Form for DTS and CBO
New starter checklist
Conditions of use of IT facilities at the LSE
Ordering IT equipment
Day 1
Here's what to complete on your employee's first day
*Please be advised the new starter is not permitted to undertake any work until the Right to Work check has been completed.
Salaried: Internal Transfers
Employees moving to a new role within the School already have an HR record on the system for their previous roles. Line managers will need to complete the following steps to update their record and organise relevant IT and buildings access prior to their start date. 
*exceptions apply during July to September when priority is given to new starters joining within the next 4 weeks
Useful link(s):
New Starter Form for DTS and CBO
Starter checklist
Ordering IT equipment
Day 1
Here's what to complete on the first day of your employee's new role.
Hourly Paid Support and Research: New Starters
The HR onboarding process for hourly-paid support and research new starters is summarised in the figure below:
*exceptions apply during July to September when priority is given to new starters joining within the next 4 weeks.
**line managers send the following details about the new starter to tech.support@lse.ac.uk with their request for IT access:
- ID number (formerly PlayRef, found in Personal Details page of MyHR)
- Full Name
- Date of Birth
- Department
- Start Date
- Expected End Date
- Personal Email Address
Day 1
Useful link(s):
Ordering IT equipment
Conditions of use of IT facilities at the LSE
Hourly Paid Teaching: New Starters
The HR onboarding process for hourly-paid teaching new starters is summarised in the figure below:
*exceptions apply during July to September when priority is given to new starters joining within the next 4 weeks.
**line managers send the following details about the new starter to tech.support@lse.ac.uk with their request for IT access:
- ID number (formerly PlayRef, found in Personal Details page of MyHR)
- Full Name
- Date of Birth
- Department
- Start Date
- Expected End Date
- Personal Email Address
Day 1
Here's what to complete on the first day for an hourly paid teaching employee:
Useful link(s):
Ordering IT equipment
Conditions of use of IT facilities at the LSE
OTHERS
The HR System will be updated when processing retirement.
CBO issues LSE card based on the updated record on the system.
DTS updates IT access and ensures Emeritus Professor continues to have access to LSE email address.
HR Review and Promotions team creates record in HR system.
Line/department Manager completes Ancillary Card Form to request CBO to issue LSE ID card.
CBO issues LSE card based on the Ancillary Card form submitted by Manager. Queries regarding Ancillary Card Form should be sent to lse.badging.office@lse.ac.uk
If required, Line/Department Manager requests IT access for the new starter via email to tech.support@lse.ac.uk providing following details:
- ID number
- Full Name
- Date of Birth
- Department
- Start date
- Expected End date
- Personal email address
New starter signs Conditions of use of IT facilities at the LSE and visits DTS Tech Centre in the Library to collect their IT account details and hardware. Alternatively, new starter provides DTS one form of photo ID (e.g. passport, national identity card, driving licence) by email with IT Terms and Conditions to access their IT account details virtually.
A Right to Work check should be arranged by emailing hr.pay.hourly@lse.ac.uk
Line/department Manager completes Ancillary Card Form for Central Badging Office to issue LSE ID card.
CBO issues LSE ID card based on the Ancillary Card form submitted by Manager. Queries regarding Ancillary Card Form should be sent to lse.badging.office@lse.ac.uk
If required, Line/Department Manager requests IT access for the new starter via email to tech.support@lse.ac.uk providing following details:
- ID number
- Full Name
- Date of Birth
- Department
- Start date
- Expected End date
- Personal Email address
New starter signs Conditions of use of IT facilities at the LSE and visits DTS Tech Centre in the Library to collect their IT account details and hardware. Alternatively, new starter provides DTS one form of photo ID (e.g. passport, national identity card, driving licence) by email with IT Terms and Conditions to access their IT account details virtually.
For a detailed process map for the casual process in general, please visit
Line/department Manager completes Ancillary Card Form to request CBO to issue LSE ID card.
CBO issues LSE card based on the Ancillary Card form submitted by Manager. Queries regarding Ancillary Card Form should be sent to lse.badging.office@lse.ac.uk
Line manager requests IT access for the new starter via email to tech.support@lse.ac.uk providing following details:
- ID number
- Full Name
- Date of Birth
- Department
- Start date
- Expected End date
- Personal Email address
New starter signs Conditions of use of IT facilities at the LSE and visits DTS Tech Centre in the Library to collect their IT account details and hardware. Alternatively, new starter provides DTS one form of photo ID (e.g. passport, national identity card, driving licence) by email with IT Terms and Conditions to access their IT account details virtually.
Line/department Manager completes Ancillary Card Form to request CBO to issue LSE ID card.
CBO issues LSE card based on the Ancillary Card form submitted by Manager. Queries regarding Ancillary Card Form should be sent to lse.badging.office@lse.ac.uk
Line manager requests IT access for the new starter via email to tech.support@lse.ac.uk providing following details:
- ID number
- Full Name
- Date of Birth
- Department
- Start date
- Expected End date
- Personal Email address
New starter signs Conditions of use of IT facilities at the LSE and visits DTS Tech Centre in the Library to collect their IT account details and hardware. Alternatively, new starter provides DTS one form of photo ID (e.g. passport, national identity card, driving licence) by email with IT Terms and Conditions to access their IT account details virtually passport, national identity card, driving licence) by email with IT Terms and Conditions to access their IT account details virtually.
If required, Line manager requests IT access for the new starter via email to tech.support@lse.ac.uk providing following details:
- ID number
- Full Name
- Date of Birth
- Department
- Start date
- Expected End date
- Personal Email address
New starter signs Conditions of use of IT facilities at the LSE and visits DTS Tech Centre in the Library to collect their IT account details and hardware. Alternatively, new starter provides DTS one form of photo ID (e.g. passport, national identity card, driving licence) by email with IT Terms and Conditions to access their IT account details virtually.
There may be additional confirmations required to convert a student account to a staff account. Please contact DTS tech.support@lse.ac.uk and provide them with the following:
New Starter Onboarding Queries
First point of contact:
Escalation point: