information for LSE staff

Staff-facing information about welcoming new students to LSE

This page is intended to provide colleagues in both Academic Departments and Service Divisions with information about Welcome. Expand the sections below to find out more.

If there is any information that is not on this page and that you think would be useful for us to publish please email welcome@lse.ac.uk

Welcome update emails

The Communications and Events Team in the Student Services Centre regularly send out updates by email.

If you would like to be added to the mailing list for these messages, please email welcome@lse.ac.uk.

SSC Start of Year Briefing

Each year the SSC co-ordinates briefing sessions for staff from around LSE. These cover Welcome, Student Support, Branding, Registration, Course Selection and Timetables. 

A "save the date" will be circulated to the Welcome mailing list in due course.

Templates and graphics

Working with the Design Unit, the SSC will produce a number of templates and graphics for Academic Departments and Services to use. 

Visit our Welcome Templates and Graphics page for more information and to download these resources. 

Staff volunteering opportunities during Welcome

This is your chance to experience Welcome and week 1 alongside new students!

We have run the Welcome staff volunteering programme for the past couple of years, and it’s proven particularly popular with colleagues who don’t occupy front-facing roles. This year, we’re expanding it into week 1, to provide even more support to new students and late arrivals!

We’re looking for staff who can:

  • During Welcome: Help run the five Help Points around campus
  • During Week 1: Provide directions and answers to FAQs in Houghton Street and Sheffield Street

It is an opportunity to:

  • Experience the Welcome Period first-hand
  • Meet a variety of students – both those you’ll be working alongside during Welcome and those you’ll be supporting across either week
  • Increase your understanding of the new student experience and LSE more widely
  • Gain front-facing customer service experience in a busy environment

Volunteers need:

  • Basic knowledge of the LSE campus
  • Line manager approval
  • 2 hours during Welcome and/or week 1

In return, volunteers will get:

  • Access to an ipad and an electronic briefing pack with answers to FAQs
  • Paired with at least one fully trained student staff member during Welcome
  • Full support from the SSC (we’ll be contactable by radio at all times)

Further information about timings and how to sign-up to volunteer will be released in due course.

Welcome Presentations

Most Welcome Presentations take place on Monday 21 and Tuesday 22 September 2020 in the Peacock Theatre.

In summary, the presentations will cover:

  • Video introduction from the director
  • Key administration
  • A student’s first few weeks
  • How LSE degrees work
  • Sources of support
  • What we expect from our students and how to get involved
  • The LSE Community
  • Video messages from LSE alumni

Should you want more detail you can download slides of an example welcome presentation. These slides are for your information only (to help make sure you don’t inadvertently duplicate content in your departmental orientation sessions) and must not be shared with students because there is some variation between presentations.

If a student contacts you saying that they’ve missed their Welcome Presentation, please assure them that they will be able to access a recording via lse.ac.uk/lateArrivals during the first few weeks of term.

Guidance on planning Welcome events

The Student Services Centre have produced Guidance on scheduling events during Welcome covering topics such as what events to run, how to avoid clashes and offer suggestions of good practise. 

We have also put together a set of "Top Tips" for the Programme Managers and Administrators Forum Welcome Workshop in August 2019.

Departmental Handbooks

This information will be updated in early 2020.

Quick-links to key student facing webpages

Dowload this handy reference guide to help when refering students to particular webpages in conversation or on printed materials.

Do you often refer to a particular Welcome webpage which we don't yet have a quick link for? Let us know! Email welcome@lse.ac.uk.

Student employment opportunities during Welcome (applications closed)

Every year we recruit a number of students to fill a number of roles during Welcome:

  • Staffing Help Points
  • Leading Campus Tours
  • SSC Queue Organisation
  • Felix the Beaver and Guide
  • Team leading

Further information regarding timings and how to sign-up to volunteer will be released in due course.





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