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We strive to provide world-class service to all our users and to be leaders in the fields of expertise. Delivering an exemplary experience for prospective student and their advisors, and for LSE students and staff is the driving force behind all we do.
We recruit and develop staff who discharge their roles with credibility and authority, and who strive for continuous improvement and adherence to the ARD Staff Charter, the School’s Ethics Code and the Effective Behaviours Framework.
We deliver professional, customer-focussed services to a complex, diverse student clientbase. We recognise that users of our services are unique individuals, from whom we seek feedback to inform enhancement of those services.
We provide advice, guidance, information and expertise about School policies, regulations and processes to a range of users (including applicants, parents/carers/sponsors, school/college staff, students, academics, executives, governors and professional services divisions).
We generate, use and provide management information by collating, analysing and disseminating a range of data to inform evidence-based decision-making and practice.
We own and develop IT systems to support the student lifecycle and its management. We ensure educational compliance on behalf of the School i.e. with HEFCE, OFFA, QAA, OIA, BEIS, DfE, CMA, UKVI, etc.
To read Our Mission, Aims and Objectives in full download the PDF.
Mark Thomson, Academic Registrar
Max Palmer-O'Connor, Executive Assistant
Kirsty Wadsley, Head of Widening Participation
William Breare-Hall, Student Marketing and Recruitment Manager
Simon Beattie, Head of Admissions
Sue Plater, Financial Support Manager
Cath Baldwin, Director of Recruitment and Admissions
Nicola Morgan, Advice Manager
Christopher Hunt, Communications and Operations Manager
Sue Powell, Registration Manager
Chiara Milani, Visa Compliance and Change of Circumstance Manager
Bethan Ovens, International Student Visa Advice Manager
Adam Sandelson, Head of Student Wellbeing
Paul Glynn, Counnselling Service Manager
Caroline Thurtle, Examinations Manager
Martin Johnson, Assessment and Regulations Manager
Tania De-Vos, Results and Graduation Manager
Revd Canon Dr James Walters, Director and Chaplin
Angela Dalrymple, Head of Student Services
Cheryl Edwardes, Deputy Head of Student Services
Adam Sandelson, Head of Student Wellbeing Service
Andy Kaufman, Student Systems Manager
Tom Hewlett, Head of TQARO
Linda Taylor, Timetables Manager
Mike Page, Head of ARD Systems and Business Processes
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