Academic Registrar's Division

• We are an informed and inspiring voice to our prospective students; a welcoming and friendly face to our new students; a knowledgeable and caring presence to our current students; and a proud and supportive friend to our graduating students. To our colleagues across LSE we are a professional and constructive source of help, support and advice.

• We use our professional expertise to deliver personalised engagement and administrative services to students, staff and other stakeholders.

• We make effective, efficient use of the systems and resources available to enable a very wide range of stakeholder experiences.  At our best, we facilitate excellent individual student experiences, ensuring that students can access the full range of opportunities the School has to offer.

• We provide expertise as the business process owners for core student-supporting regulations, policies, processes and systems, and are responsible for providing leadership to the School’s wider administrative community for their maintenance, application and development.

• We strive to create a working environment for both ARD staff and colleagues around the School that promotes wellbeing and inclusivity.

• To read Our Mission, Vision, Values, Methods, Obstacles and Measures in full download the PDF.

• Overview of Academic Registrar's Division
• Recruitment and Admissions
• Student Services
• Systems and Business Processes
• ARD Who Does What List

• ARD  Service enquires and complaints
• ARD One-to-One and CDR Policy
• ARD Staff Charter
• ARD.MV2MOM.2022-23
• Advice for Staff with Children 

• ARD One-to-One and CDR Policy
• ARD Staff Charter
• ARD.MV2MOM.2020-21
• ARD.MV2MOM.2021-22
• SSC.Advice Team
• SSC.Assessment Regulations Team
• SSC.Comms Events
• SSC.Exams and Course Selection
• SSC.ISVAT
• SSC.Registration and Operations
• SSC.Results
• SSC.Visa Compliance and Change of Circumstances
• TQARO
• ARD Systems
• Admissions
• Student Marketing and Recruitment 
• Student Wellbeing Service
• Widening Participation 
• Advice for Staff with Children 

Mark Thomson, Academic Registrar

Remi Adeyemi, Executive Assistant 

Widening Participation

Jess Bond, Head of Widening Participation 

Student Marketing, Recruitment and Study Abroad

William Breare-Hall, Student Marketing and Recruitment Manager

Undergraduate and Graduate Admissions

Simon Beattie, Head of Admissions

Financial Support Office

Cat Todd, Financial Support Manager

Section Head:

Adrian Thomas, Director of Recruitment and Admissions

Student Services (information for staff)

Student Services Events Management 

Rebekah Huggins, Head of Student Services Event Management 

Zoe Jones, Deputy Head of Student Services Event Management 

Student Advice and Engagement Management 

Bethan Ovens, Head of Student Advice & Engagement Management 

Chiara Milani, Deputy Head of Student Advice & Engagement Management 

Student Regulations Management

Martin Johnson, Head of Student Regulations Management 

Alena Eis, Deputy Head of Student Regulations Management

Student Exams Management and SSC Support 

Marianna Rossi, Head of Student Exams Management and SSC Support

Stacy Kurn Deputy Head of Student Exams Management and SSC Support

Student Records Management

Astrid Soiza, Head of Student Records Management 

Rita Nemeth, Deputy Head of Student Records Management 

Student Wellbeing Service

Victoria Frost, Deputy Head of Student Services (Wellbeing)

Counselling Service

Susan Whitby, Counselling Service Manager

Emma Nabavian, Counselling Service Manager 

Disability and Mental Health Service, Wellbeing Service

Venita Stoby, Disability and Mental Health Service Manager   

Cecilia Duncan, Wellbeing Manager 

Section Heads:

Martyn Annis, Head of Student Services

Caroline Thurtle, Deputy Head of Student Services (Operations)

Pete Evanson, Deputy Head of Student Services (Advice & Policy)

Victoria Frost, Deputy Head of Student Services (Wellbeing) 

ARD Systems

Andy Kaufman, Student Systems Manager 

Teaching Quality Assurance and Review Office

Tom Hewlett, Head of TQARO

Timetables Office

Linda Taylor, Timetables Manager

Section Head:

 Mike Page, Head of Enterprise CRM and SRS