Student Advice and Engagement Team

We provide advice on academic matters, UKVI student immigration, student engagement and manage front-facing services in the SSC

What the team does

The Student Advice and Engagement Team provides advice to students on academic matters, UK student immigration, UKVI compliance and manage the front-facing Student Services Centre counter.

Our specific responsibilities include: 

Who is in the team?

Bethan Ovens - Head of Student Advice and Engagement Management

Chiara Milani - Deputy Head of Student Advice and Engagement Management

Tasho Rachev - Senior Student Adviser (Student Advice and Engagement)

Tarina Dixon - Senior Student Adviser - maternity cover (Student Advice and Engagement)

Jacqueline Dudmish - Senior Administrator (Student Advice and Engagement)

Rosie Springett - Senior Administrator (SSC Support) - Maternity cover for Jennifer Frances

Rose Brown - Senior Administrator (SSC Support) - Maternity cover for Leah Wood

Currently on Maternity Leave:

Emerald Southern-Darbar: Senior Student Adviser (Student Advice and Engagement) 

Jennifer Frances: Senior Administrator (Student Advice and Engagement)

Leah Wood: Senior Administrator (Student Advice and Engagement)

Contact the Team

If you have any queries about immigration and visas, you should use the form below. This form captures key information for the team to advise you accurately and you will get a more individual response to your specific immigration situation.

Visa Advice Query Form

The team is also available for a dedicated Visa Advice LIve Chat on Tuesdays and Thursdays 3:00pm to 4:00pm.

Changes and cancellations to this service can be found here

For all other queries please use the Student Services Centre contact form:

Student Services Centre

Key Policies

Immigration advice and compliance is regulated in the UK by the Office of the Immigration Services Commissioner and the Home Office. 

The Student Advice and Engagement Team have specific policies in place which meet the requirements of these regulatory bodies:

Information for LSE Staff

For information relevant to LSE Staff inlcuding details about  key dates and advice for Departmental Tutors visit our staff facing pages.