Setting up MFA with Text Messaging

Before watching this video, please watch "How to prepare for MFA set up" and set up MFA with the Authenticator app as your default option. 

Setting up MFA with text messaging or phone calls Setting up MFA with text messaging or phone calls

 

Whenever you enter your password in a website, service or program you will need to confirm your login via the authenticator app. If you do not have access to the app, then you can rely on text messaging, which is why adding a second method is so important.

Please note: You may start to receive these codes through WhatsApp if you have an account.

1. Click Add method on the Microsoft Security Info page 

Security info

2. After selecting Phone from the drop-down list, enter the phone number you would like to use, tick either the Text me a code, and select Next.

phone code

3. Microsoft will send a test authentication request: use the Text me a code option, to send a text message your phone.

    Enter the 6-digit verification code when prompted to complete the set-up

If you don't have access to the Authenticator app when logging into services that use Microsoft 365 credentials, such as Outlook, Teams and OneFinance, click Sign in another way.  Approve sign in 3

 Verify your identity

 You can now opt to receive a text message, which will send a 6-digit verification code to your mobile device, where you will be asked to press a specific key.

Approve sign in 4

 Sign in another way 5


Now go to the MFA Troubleshooting page for answers to many commonly asked questions