In 2021, the Residential and Catering Services Division was re-accredited with the putting the Customer First standard. This means we've reached the three key milestones of the standard: building customer relationships, maximising market awareness and developing our people.
Assessor quotes from the 2021 reports
“The strong direction and leadership, together with a shared passion and drive for continuous improvement will, the assessor has no doubt, ensure the organisation will continue to grow and achieve its strategic goals, regardless of what the future holds.” (about Residential Services)
“The undisputed commitment to ensuring the best possible experience for customers is commendable and a real sense of community has been created for customers and staff alike.” (about LSE Catering)
More information: Customer First