Scope overview:
The project’s goals are to implement a solution that will meet the current and future business requirements of RCSD, as well as bringing synergies, improving productivity & efficiencies, reducing costs, and providing a better user experience for our students, staff, guests, and partners.
Key Objectives:
- A single-property management system that can manage both the student and commercial booking process resulting in less administration, staff responsibility, or training requirements.
- Simplified invoicing capability to remove manual processes and reduce errors.
- More efficient monitoring of availability on online travel agencies during commercial trading periods.
- Improved management reports or a report building tool that can be self-administered by RCSD.
- Enterprise grade software systems with improved resilience and business continuity which will enable RCSD to provide its core services throughout the year and during peak periods.
Implementation phases:
- Phase 1 – From March 2024, all new student applicants to be able to select, book and pay a deposit for their accommodation for the 2024/25 academic year. We will continue to use HallPad and RezLynx for 2023/24 term time students until September 2024 when the final students from this cohort check out. Vacation bookings will continue to be made in Rezlynx until the end of Summer 2024. Winter Vacation bookings for 2024 will be taken in the new system, and guests will be checked in on the new system from this date.
- Phase 2 (July to August 2024): Staff will allocate student term and early arrival bookings and raise invoices. Students will be able to accept their licence agreements, complete their induction and pay their invoices.
- Phase 3 (November to December 2024): Summer school bookings for summer 2025 to open. Commercial guests can select, book, and pay for their accommodation (December 2024).