Frequently asked questions

Your questions about faculty accommodation 

 This page answers the most frequently asked questions about accommodation for staff at LSE.

Booking and general questions

Is there a minimum/maximum stay?

Short stays from just a single night are available, and the maximum stay in staff accommodation is 364 days. The best rates are available for stays of 29 days and more.

Who can stay in faculty accommodation?

Any LSE staff members, visiting researchers, teachers and lecturers, and visitors to administrative divisions. If you are not sure about your eligibility please contact us.

Students can't stay in faculty accommodation. But we have a large selection of student accommodation available. For more details visit: Accommodation for students

How do I make a booking?

Booking options depend on the length of your stay: 

Option 1 - Stays of less than 13 nights
Bokings for stays of fewer than 13 nights cannot be made online. Please contact the LSE Stay team via email at stay@lse.ac.uk to make your booking.

Option 2 - Stays of 14 to 28 nights
Bookings for stays of 14 to 28 nights can be made online at any time for certain room types, subject to availability. Full payment by credit or debit card is required at the time of booking.
If you would like to pay via a department budget code instead, you must contact the LSE Stay team directly, as this option is not available online.

Option 2 - Stays of 29 nights or more
Bookings for stays of 29 nights or more can also be made online. A deposit equal to 28 nights’ rent is required to confirm your booking. After you make a provisional booking, you will receive an email with instructions for payment via bank transfer or department budget code. Payment or confirmation of the budget code must be completed within 3 working days of your booking.

Check availability and book

Can my department book accommodation for me?

Yes, your department can book for you. They will need to follow the same process outlined under the How do i make a booking section on this webpage.

What are your terms and conditions?

Can I view the accommodation before I book?

We will always try our best to allow you to view the accommodation if you want to. Please bear in mind that if we are fully booked this may not be possible. The photographs on these pages provide a good representation of the accommodation.​

Do I need to pay a deposit?

The deposit and payment requirements depend on the length of stay:

  • Stays of 29 nights or more:
    A deposit equal to 28 nights’ rent is required within 3 working days of booking. Remaining rent must be paid within 10 working days of your booking date and before your arrival, whichever comes first.

    If you are unable to settle the remaining fees within this timeframe, you must email us to request a monthly payment plan. Upon receiving your request, we will provide the plan along with terms and conditions for your review. You will     need to confirm acceptance of the plan by email within 2 working days and prior to your arrival, whichever comes first.
  • Stays of 1 to 28 nights:
    Full payment is required at the time of booking.

How can I pay?

We accept most credit and debit cards, departmental budget codes, and bank transfers.

We cannot accept cheques, cash, American Express, JCB or Diners Club.

Please note: never send your credit or debit card details by email or post.

Can I reclaim the VAT on faculty accommodation if I'm from overseas?

No. Under Retail Export Scheme (VAT notice 704), the scheme is for the sale of goods only. It cannot be used for accommodation. See Retail Export Scheme - VAT notice 704, section 2.9

Facilities and services

When can I check in/out?

Our normal check-in time is from 3pm with check-out before 10:30am. However, if you need to arrive early or leave late this may be possible. Please contact us in advance of booking. If we cannot arrange early check-in/late check-out we may be able to store your bags for you.​​

Can I smoke in the apartment?

No. All our properties on and off campus follow a strict non-smoking policy. 

Can I have pets?

Only assistance dogs are allowed in any of the properties. Other pets or emotional support animals are not permitted.

Is there air conditioning?

Unfortunately not. Also please bear in mind that due to health and safety legislation, window restrictors are in place in some buildings which limit the extent to which a window will open.

Is there car parking?

Most of the accommodation does not have on-site parking.

Bankside House and Carr-Saunders Hall offer guest car parking for a small charge. Where available, parking is offered on a first come, first served basis and cannot be booked in advance. Guests bringing vehicles must notify reception staff as to the details and registration number of their vehicle to avoid being clamped.

Please note that London operates a daily 'Congestion Charge' for vehicles entering the centre of the capital during peak hours. For more information please visit: Congestion Charge

Is there access to the LSE IT-network?

Yes. All locations have a data connection to the LSE network.

Is there wi-fi access?

Yes. All locations have wi-fi access.

Are meals included or available?

Faculty accommodation is sold on a self-catering basis.

At Bankside House, Carr-Saunders Hall and Passfield Hall, there is access to a student restaurant. Please note additional charges apply for meals.

The Campus Apartments (5 Lincoln's Inn Fields and George IV Pub) are very close to our campus catering outlets. The meals served vary seasonally, for details, visit: LSE Catering

Is the accommodation serviced and/or cleaned?

All the accommodation will be cleaned prior to your arrival. Linen and towels are provided and your accommodation is serviced weekly.

Are the properties accessed by a lift?

Most of our accommodation has step free elevator access.
Please note the following exceptions:

  • Carr-Saunders Hall – several steps up to the main entrance but then lifts
  • George IV apartments – several flights of stairs to the apartments
  • Passfield Hall – three narrow flights of stairs to the apartment

For a detailed accessibility information for our properties, visit: AccessAble