Frequently Asked Questions

Yes, all the content on Digital Skills Lab Online Learning is free to you as a student (or staff) and you are welcome to take as many courses as you would like.

Courses in Digital Skills Lab Online Learning can only be taken by LSE students and staff with an active LSE computer account.

As an LSE student (or staff) you can already access Digital Skills Lab Online Learning, just go to https://courses.digitalskills.lse.ac.uk and click the ‘Sign in’ button to log in with your LSE credentials.

You can browse the courses available and if you wish to take any of them, just click the big red ‘Enrol’ button at the top of the course page.

Go to our Digital Skills Lab Online Learning site in https://courses.digitalskills.lse.ac.uk. Sign with your LSE credentials to enrol in any of the courses

Yes, Digital Skills Lab Online Learning works off-campus in the same way that does in-campus. Please log in normally at https://courses.digitalskills.lse.ac.uk from home or on the go.

References to edX may appear along your course. EdX is a non-profit, massive open online course (MOOC) provider, it has free to access courses that you may find interesting to check.

Some of the content in Digital Skills Lab Online Learning is provided by partners that also provide this content in edX and therefore you may find references to edX in the material. In this context you should understand ‘edX’ to be Digital Skills Lab Online Learning. LSE offers tailored content to LSE students (and staff) alongside additional support through moderated forums and in-campus drop-ins to courses in Digital Skills Lab Online Learning that is not available for similar courses in edX.

[Mildred’s] courses are based on self-learning and designed for you to be able to learn progressively and resolve your own questions.

There are support forums where your peer students or a member of the Digital Skills Lab will be able to resolve any queries and support you at any time.

If you have any issues that require support further than the forum come to one of our drop-ins or contact the Digital Skills Lab (digital.skills.lab@lse.ac.uk) and we may be able to arrange a one-to-one session for you.

Our courses are taught through the Digital Skills Lab Online Learning site and in most cases you will just need your preferred browser to take them.

Should you need any specialist software to practise or carry on any exercises, LSE computers in the library or any computer rooms on campus will have the necessary software to carry out our courses.

The necessary time to complete a course varies in a course by course basis but every course will offer a guidance of the necessary time in the enrolment page or at the beginning of the course itself. Remember, this is just a guidance time, you can take as much or as little time as you need to go through the course content as long as you finish it by the closing date.

As part of the course structure and your voyage of learning, many courses integrate short questionnaires to consolidate your knowledge, or lab exercises that are marked. In some cases, courses also have a final examination that is designed to test and assess your skills.

The tests and examinations are designed to test and assess your skills and help you to consolidate your knowledge. If you do not meet the pass marks you may want to develop

your skills further to be sure you have acquired the desired level of knowledge. You are welcomed and encouraged to keep exploring the materials and resit tests and exams until you are satisfied with your knowledge.

We offer these courses to develop your skills and no certification is available at the end, whether you pass or fail the course.

Our courses have a completion date, and sometimes divide the material in weeks. This is to aid your self-study by planning the material in weekly amounts through a period of time that is adequate for the learning of the course.

Furthermore, these help to structure the support we provide through the course forums, and also on getting peer-support by other colleagues in the course through the discussions and forums.

You should complete the course by the completion date, while you can take as much or as little time as you need to go through the materials, you are encouraged to meet the weekly and course deadlines. Extension of the course beyond the final date may not be possible, but do contact us if you have any concerns.

No, we do not offer certifications at this time.

Yes, they are. [Mildred’s] learning platform conforms Web Content Accessibility Guidelines 2.0 Level AA (WCAG 2.00 AA), published by the World Wide Web Consortium’s (W3C’s) Web Accessibility Initiative (WAI).

The Digital Skills Lab and LSE are committed to create an inclusive environment for all. We seek to understand, respect and include the unique needs and perspectives of our learners. If you have any concerns or suggestions, or require any special arrangements please do contact us at digital.skill.lab@lse.ac.uk.

If you wish to unenroll from a course so that you stop receiving notifcations and emails you can do so from your Dashboard.

Please note: If you have completed a course and wish to stop receiving emails, please see 'How do I unsubscribe from course emails' below.

To unenroll from a course:

1. Click on your username in the top right corner 
2. Click on the 'settings icon'
3. Click 'Unenroll'.

This will remove the course from your Dashboard.

Click here for a visual guide.

Course emails contain important information to help you complete the course and we strongly advise you subscribe to them while you are taking the course. Once you have completed the course they may no longer be relevant to you may wish to unsubscribe to them. 

Please note: this option will allow you to stop receiving emails while retaining your marks. If you unenroll on the course you will stop receiving emails and all of your work will be deleted.

To unsubscribe from course emails:

1. Click on your username in the top right corner
2. Click on the 'settings icon'
3. Click on 'Email Settings'.
4. Remove the tick from the 'Receive course emails' box. 

You should no longer recieve course emails. 

Click here for a visual guide.