Training
The DSL Learning Hub is your go-to resource for digital tools support at LSE. It includes quick reference guides, short demonstration videos, FAQs, and links to further support, and is continually expanding.
You can also use Microsoft Learn to deepen your understanding of Microsoft tools through additional videos and short online courses. Use the search function to find the guides and resources you need.
If you would like us to add new quick reference guides or process steps for Microsoft tools, let us know by completing this short form. We review suggestions regularly.
Further learning opportunities are available through the HR Organisational Learning team.
LSE provides staff with access to Microsoft Copilot through your institutional account. The resources below will help you get started and build your confidence over time.
Start here:
- Responsible AI course (MyStaffDevelopment) A practical model for using generative AI responsibly at LSE. A strong foundation before using these tools in your day-to-day work.
Build your Copilot skills:
- Getting started with Microsoft 365 Copilot (MyStaffDevelopment) Brings together several Microsoft Learn courses covering the basics of Copilot, prompting techniques, and how to use Copilot across Excel, Word, PowerPoint, Outlook and Teams. You can also book onto live trainer-led workshops from this pathway.
- Advancing your Copilot confidence (MyStaffDevelopment) Self-paced courses on more advanced Copilot features, including how to build agents.
- DSL Learning Hub: Copilot guides Quick reference guides on using Copilot across the Microsoft apps, including an LSE-specific prompt library, use-case library, accessibility guidance, and more.
Key policy:
Guidelines on the legal and regulatory use of AI All staff should read this before using AI tools in a professional context.
Learning and Digital Adoption Consultancy
The DSL Learning and Digital Adoption Consultancy team partners with project and programme teams across the School to make sure colleagues are ready, capable and confident to adopt new systems, processes and ways of working.
Our consultants can be embedded into programmes and projects, ensuring learning and adoption are built in from the start. Working alongside business analysts, change managers, communications professionals and technical leads, we help shape, deliver and sustain training that drives engagement and long-term capability.
Our multidisciplinary team combines expertise in learning design, digital adoption, and organisational transformation.
- Aaron Trevitt, Senior Digital Skills Service Delivery Manager
- Izzy Simonet, Senior Learning and Digital Adoption Consultant
- Rachel Dickenson, Senior Learning and Digital Adoption Consultant
- Charley Servis, Learning and Digital Adoption Consultant
We work consultatively across the full training and adoption lifecycle:
- Training needs analysis and discovery sessions
- Training strategy design aligned to business goals and project timelines
- Development of learning assets including live sessions, quick reference guides, videos, e-learning, and SharePoint-based training hubs
- Communication materials and FAQs to strengthen engagement and reinforce learning
- Evaluation, confidence tracking, adoption data, and benefit-realisation reporting
We have played a central role in delivering the learning and digital adoption elements of major programmes across the School, including:
- Curriculum Management
- Digital Education Futures
- Evolve HR and Payroll Transformation
- IT Service Management (ITSM)
- Research Management and Infrastructure Programme (RMIP)
Get in touch
If you would like to discuss your project or training needs, get in touch. We would be happy to explore how we can support you.