Supporting staff with understanding our digital tools
About staff training:
We’ve developed a wide range of resources to help you build confidence with digital tools, all available in the DSL Learning Hub. Designed to provide quick, clear, on-demand support for the processes we use every day at LSE, the hub includes quick reference guides, short demonstration videos, FAQs, and links to further support—and is continually expanding.
You can also use Microsoft Learn to deepen your understanding of Microsoft tools through additional videos and short online courses (use the search function to quickly find the guides and resources you need).
Further learning opportunities with the HR Organisational Learning team are also available.
If you would like us to add new quick reference guides or process steps for Microsoft tools, please let us know by completing this form and we will review and develop these.
We have developed training to help staff understand permissions and securely manage their SharePoint and Teams sites. Correctly managing permissions is essential for maintaining the security and integrity of LSE information. As SharePoint and Teams become increasingly integrated with other Microsoft 365 tools, it is vital to ensure that sites, folders and documents are accessible to the right people—supporting collaboration while protecting sensitive data.
This training is part of our wider Digital Upskilling Programme, designed to help colleagues make the most of Microsoft 365 tools in their daily work.
You can choose from the following learning options:
- Quick reference guides: Access concise, step-by-step guides in the DSL Learning Hub for clear and quick support. Start by using our three-step health check to help you review and secure your sites.
- E-learning module: Build your foundational understanding of how to secure your site and manage access appropriately.
Supporting programme and project training - Learning & Digital Adoption Consultancy Team
About us
The Digital Skills Lab Learning & Digital Adoption Consultancy team partners with project and programme teams across the School to make sure colleagues are ready, capable and confident to adopt new systems, processes and ways of working.
Our Learning & Digital Adoption Consultants can be embedded into programmes and projects, ensuring learning and adoption are built in from the start. Working alongside business analysts, change managers, communications professionlals and technical leads, we help shape, deliver and sustain impactful training that drives engagement and long-term capability.
Meet the team
Our multidisciplinary team combines expertise in learning design, digital adoption, and organisational transformation.
- Aaron Trevitt – Manager, Learning & Digital Adoption
- Izzy Simonet –Senior Learning & Digital Adoption Consultant
- Rachel Dickenson –Senior Learning & Digital Adoption Consultant
- Tim Rose –Senior Learning & Digital Adoption Consultant
- Charley Servis – Learning & Digital Adoption Consultant
Our approach
We work consultatively to:
- Understand project objectives and user needs through discovery and analysis
- Design a training strategy that aligns to business goals and project timelines
- Develop and oversee training delivery, including live training sessions, quick reference guides, short demonstration videos, and SharePoint-based training hubs
- Support FAQs, training related web content, and communication materials to strengthen engagement and reinforce learning
- Measure success through confidence tracking, adoption data, and post-launch evaluation.
Our work in action
We’ve played a central role in delivering the learning and digital adoption elements of major programmes and projects across the School including:
- Digital Education Futures
- Evolve HR & Payroll Transformation
- IT Service Management (ITSM)
- Research Management & Infrastructure Programme (RMIP)
Our services
We can also provide ad-hoc support for projects or teams that need targeted help with specific aspects of training or digital adoption including:
- Training needs analysis and discovery sessions
- Training plan design and strategy development
- Development of learning assets (guides, videos, e-learning)
- Creation of SharePoint-based training hubs and FAQs
- Coordination and delivery of live training sessions
- Evaluation, feedback, and benefit-realisation reporting
Get in touch
If you’d like to discuss your project or training needs, get in touch — we’d love to explore how we can support you.