Download the Student Hub, LSE's new app

Many students felt that they were missing out - simply because they weren't informed. The Student Hub solves that problem! Using the app, us students can get informed about events happening at LSE more than before.

Available on iOS and Android app stores or as a web app, the Student Hub app brings together everything that LSE has to offer, helps you to create communities and friendships, and makes your experience at LSE the best it can be!

The Student Hub lets you:

Organise
Your timetable, events and key academic dates all in one place. Get notified about timetable changes and view upcoming deadlines.

Collaborate
Connect with friends, peers and the LSE community. Start 1-2-1 or group conversations with your coursemates.

Discover
Find your way around with the campus map and stay up to date with news and events from around your School.

 Student Hub FAQs

Can I sync the Student Hub calendar with my personal calendar?

Yes, you can. Open the Student Hub app on mobile or web. Select the three-dots menu on the top right of your screen and follow the instructions on how to sync your calendar.  

You can sync your Hub calendar with your iCal, Google Calendar or your Outlook calendar.  

Still having trouble? Contact us using the Help & Feedback option in the Student Hub menu. 

Why can’t I sync my Student Hub calendar with my personal calendar on iOS?

Check you have the "Push" option turned on in your iPhone Calendar settings.  

  1. Go to Settings > Password & Accounts > Fetch New Data 
  2. "Push" should be turned on for your iCloud/iPhone Calendar.  
  3. “Fetch” should be turned on for the LSE Student Hub calendar. 
  4. Please also check the "Fetch" schedule, which should be set to any value other than "Manual" 

If you still can’t sync your calendar, check that Calendar and Reminders are turned on for the LSE Student Hub on your iPhone. 

  1. Go to Settings > Password & Accounts > LSE Student Hub calendar 
  2. Make sure “Calendars” and “Reminders” are turned on  

What are the instructions for syncing my Student Hub calendar with my iCal on my iPhone for iOS 12?

Try the following steps to sync your Student Hub calendar to your iOS calendar. 

  1. Go to Settings > Passwords & Accounts > Add account
  2. Choose Other from the types of accounts
  3. Select Add CalDAV Account
  4. In CalDAV copy in the following values: 

    Server: https://calendar.studenthub.lse.ac.uk/calendar.php/principals/username [Change to your LSE username] 
    Username: username [Change to your LSE username] 
    Password: Your LSE Student Hub password 
    Description: Any description of the account, such as ‘LSE’. 
  5. Tap on Next in the top-right corner.

I synced my Student Hub calendar with my Mac calendar. All 4 calendars showed up in my sidebar, but now I’m only seeing the “My Events” calendar. What can I do to fix this?

The issue could be with your local Mac OS X configuration. Try a force-refresh on your Mac calendar – for help with this, visit Apple’s support page

Still having trouble? Contact us using the Help & Feedback option in the Student Hub menu.

Why is my calendar showing the wrong times for my classes and lectures?

This issue might be caused by the time zone settings on your phone. There are two ways you can change your settings to make sure you're using the right time zone - by changing your device setting or changing your calendar setting. 

Device settings

  1. In iOS you can see the setting in:  Settings > General > Date & Time By default it says “Set Automatically” (using local network time) If this is overridden, then local time will not display and cause the issue. 
  2. On Android, open your device's Clock app > More Settings > Clock Choose GMT as your home time zone or change the date and time manually.

Calendar settings 

  1. In iOS 12, go to Settings > Calendar > Time Zone Override By default, this should be set to ‘Off’, but check this hasn't been overridden 
  2. On Android, open the Google Calendar app > Menu Settings > General You can change the device time zone here. 

I’ve exported my Student Hub calendar to my Google calendar. My timetable has updated in the Student Hub. Why has my Google calendar not updated?

Google Calendar only refreshes data from external calendars (such as the Student Hub calendar) every 12 to 24 hours.  

It’s best to keep track of your important events in the Student Hub app to make sure you don’t miss anything! 

If you’re experiencing issues that you think aren’t related to Google’s refresh period, try the following steps to resolve the problem: 

  1. Remove the Student Hub calendar from your [iOS] calendar completely
  2. Sync the Student Hub calendar again following the instructions in the app  

    Still having trouble? Contact us using the Help & Feedback option in the Student Hub menu.

Why can’t I view my timetable in the calendar?

Try the following steps to resolve the problem: 

  1. Please force close the app (close, not minimise only) and then open the app and see if the issue still occurs 
  2. Please log in and out of the app and see if the issue still occurs 
  3. Please uninstall the app, reinstall it and see if the issue still occurs 

    This should resolve your issue, but if you’re still having trouble, contact us using the Help & Feedback option in the Student Hub menu.

How can I follow additional channels?

There are lots of channels on the Hub you can follow, including your department, LSE Events, the Library, the Language Centre and much more! 

Start by searching for channels that you might be interested in using the search, accessible via your news feed. Tap on the magnifying glass and type in a key word such as "media" or "economics”. You can then tap on a channel you’re interested in and choose to follow it.

Can I book office hours via the app?

We will be adding Office Hours to the app, and this will be rolled out in 2019. You'll be able to search for academics and book office hours with them, and you'll also be able to book appointments with other areas of LSE, such as one-to-one appointments with LSE LIFE advisors. 

I need help with something not listed here/my query is still not resolved

If you still need help, you can contact us using the Help & Feedback option in the Student Hub menu.  

You can also share any general feedback you have about the app. Let us know about something that needs fixing on campus or tell us about any other aspect of your experience at LSE via the Hub!

What are the Student Hub community guidelines?

The Student Hub is a platform for you to share information, discuss, engage, and create unique communities to make the most of your time at LSE.

It’s important to keep in mind that the Student Hub is a space for all students, and that everyone has a duty to make sure that anything you post or publish on the Hub (content) is respectful, inclusive and appropriate.

Unwelcome content

Content is prohibited if it:

  • Is illegal
  • Is sexual or suggestive in content
  • Encourages or incites violence
  • Threatens, harasses, bullies, or encourages others to do so
  • Is confidential information
  • Impersonates someone in a misleading or deceptive manner
  • Is defamatory
  • Is spam or junk (inappropriate mass marketing communications)

Moderating the Hub

As a Hub User, you play an important part in moderating what you see and reporting anything offensive or inappropriate using the feedback feature in the app.

Once a user reports a comment, post, or behaviour on the Hub, the following action is taken:

The person who posted the content will be asked to take it down. If they don’t take it down, LSE will remove the content directly.

If the person repeats any similar actions, we will remove their account from the Hub
To report inappropriate behaviour, please use the in-app feedback or email studenthub@lse.ac.uk.

Changing your preferred email address

If you choose to change your email address during the Student Hub registration process, you are only changing your email address for Student Hub-related communications. All other LSE communications will be sent to your LSE email address.

Full terms of use

View our full terms of use here

View our privacy policy here