LSE-specific user guides and documentation

• Service Desk User Guide: Everything you need to know to use the LSE Salesforce Service Desk.
• Graduate Admissions Online Selection Portal Helpsheets: Handy helpsheets and guides for graduate selectors using the Online Selection Portal.
• Change of Circumstances User Guides: Guidance for departmental approvers and administrators about LSE's Change of Circumstances processes.
• Contact Management User Guide: How to use the Contact Management app to manage engagements and interactions with stakeholders.
• Update your Salesforce communication settings: Add an email signature, change your Chatter notification preferences, stop automatically BCC'ing yourself into emails.
• Salesforce Live Chat: User guide for Agents and Supervisors.
• Salesforce Opportunity Pipeline: Information on the Opportunities app. 
• Salesforce Products and Price Books: Guidance for products, price books and how to use these with the Opportunites app. 
• Amending Departmental Circulators: Guidance for users who deal with Teaching & Learning Adjustments.
• Salesforce Events: Guidance on how to use Salesforce Events
• Salesforce Scheduler - Managing Appointments: How to do everyday management of one-to-one appointments with Salesforce Scheduler.
• Salesforce Scheduler - Configuration: How to configure your and your team's availability, appointment types and locations using the Scheduler Setup app.

Useful Salesforce and third party links and additional training materials

• Salesforce Trailblazer Community: Formal user documentation, peer-to-peer help and tips, and much more.
• Salesforce Trailhead: Guided learning paths through the key features of Salesforce, using interactive online tutorials. Login with your Salesforce credentials.
• TargetX Xpert Academy: Online learning community for TargetX Email and TargetX Events users. Contact ARD Systems if you need a login for the Xpert Academy.