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Request a new application/support for installing or using an application
Request help with personal assistive tech or equipment located in the assistive technology rooms and spaces
Book AV equipment installed in teaching rooms and lecture theatres
Request training for AV equipment installed in teaching rooms and lecture theatres
Request support for the Bloomberg Terminals
Request help using, relcoating, disposing or reassigning a computer to another user
Request support with risk and data sharing assessments, certification and training
Request help with individual and shared storage
Request relocation of a digital display screen
Request the loan of an e-exam laptop
Request help with e-exam software
Request help with emails and calendars, including delegating access permissions to view another account
Request a new rule or change to an existing firewall
Request a new integration or change/get help with an existing one
Request a new IP reservation or a change to an existing one
Request an iRoam pin
Order IT equipment, request a quote, or ask for help with an order
Request help with accessing Library resources
Request a new, renew or assign a licence or subscription to another user. (See separate sections for Qualtrics and Stata SE).
Request help with resetting MFA
Request access, change permissions or help mapping a drive
Request a new or enable an existing network port
Request help with OneDrive
Request help with Oracle
Request help with resetting your password
Request help using, disposing, relocating, or assigning a peripheral piece of IT equipment, (e.g. monitors).
Request disposal or relocation of a printer/multi-functional device
Request help with printing, copying or scanning documents
Request a new or reactivate a Qualtrics account
Request help connecting to LSE if working off campus
Request help with Fabian, secure data access, or IT equipment located in the Behavioural Lab or Secure Rooms
Request adding a guest user to a SharePoint site
Request help with using SharePoint
Request help with using software installed on LSE equipment
Request help with accessing LSE's specialist IT systems via the VPN
Request a new or renew a Stata SE licence
Request help using, disposing, relocating, or assigning a Tablet to another user
Request help with using Teams
Request a new Teams site or adding a guest user to an existing site
Landlines/Teams softphone: request a new, reassign or remove a telephone number
Landline handsets: relocate or remove a handset
Mobile phones: request a new or reassign a mobile phone number to another user
Request help using a mobile or landline phone
Request help accessing the Trusted Research Environment (TRE)
Request help with managing IT accounts including permissions for New Starters, Movers and Leavers, Public Accounts, and account deletion
Request an extension to a staff IT account (includes those on fixed term and hourly paid contracts, plus holding Visiting Appointment or Emeritus status)
Request a new IT account for a third party identity, who is not a salaried staff member, (includes agency temps, contractors and associates)
Request an extension to the expiry date for a non-LSE IT account holder, (includes agency temps, contractors and associates)
Request help connecting to LSE's WiFi
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