Our Services

An A to Z of the services we provide:

Questions? Contact Tech Support on x5000

A

Applications

Request New Application or Software if you can't find what you need in the LSE App Store

Assistive Technology 

Click here for information on devices or software which makes information more accessible for individuals with disabilities. 

Request help with assistive technology here.

Audio-Visual (AV) 

Our AV service covers equipment loans, event and teaching spaces support. For full details visit here

Book AV equipment and/or support for events, lectures, meetings and seminars 

C

Computer Facilities 

For details about our on campus student computing facilities, please see here

Cyber Security & Risk

Learning about Cyber Security will give you the tools and skills to stay safe online. 

E

Educational Discounts

Please see this section for links to technology educational discounts. 

Tech Essentials 

The key information you need to get started with Tech @ LSE

F

Fabian

Fabian is the High Performance Computing (HPC) service for LSE researchers.

FAQs

For frequently asked IT questions, see our Online Guides & FAQs section. 

Firewall Rules

Firewall Rule Request Guidance

Firewall Rule Request 

 

H

Hardware Asset Management

Click here for information on how to order and collect your IT equipment.

Hardware & Software

Information and advice on your hardware/software purchasing options and what is available at the School for standard, specialist, unsupported and utilities software. 

Harvest & Forecast

Help page for those who use these time tracking tools.

Help & Support

You can email, phone, visit us in person or use our self-service resources if you need IT help or support

I

iRoam 

Our Macbook Air laptop loan service iRoam is available in the Library on the ground, 1st and 4th floors. Find out more here

Ordering IT equipment

Guidance on how to order IT equipment. 

IT Remote Access

Find out how to link to the LSE's remote desktop service here.

Integrations

Click here to find out about the Strategic Integration Service.

M

Microsoft Office 365 (O365)

Learn about our O365 subscription and support matrix here

Mobile Phones

Information on LSE's mobile phone contract and tariffs.

Mobile Printing

This service allows you to print from your laptop or mobile device. Learn more here.

Multi-factor Authentication (MFA)

Create an extra layer of security for your LSE account.

N

O

Online Guides & FAQs

For self-service help, visit our Online Guides & FAQs section.

P

Password

Advice on password security and how to change your LSE password.

Printing on campus

Advice on how to print documents whilst on campus.

Procurement (Technology)

Advice on how to purchase IT equipment.

Q

Qualtrics

Qualtrics, is the web survey platform available for staff, postgraduate students and some undergraduate use at LSE. Find out more here.

Request a new or reactivate a Qualtrics account here.

R

iRoam 

Our Macbook Air laptop loan service iRoam is available in the Library on the ground, 1st and 4th floors. Find out more here

Connect to LSE Remotely

How to link to the LSE whilst working off campus. Find out more here.

S

SharePoint

For advice on this collaboration tool including how to request a site, see here.

Software & Hardware

Information and advice on your hardware/software purchasing options and what is available at the School for standard, specialist, unsupported and utilities software.

Request new application or software if you can't find what you need in the LSE App Store. 

Strategy & Architecture

Click here to find out what it is and what we do.

 

T

Tableau

Click here for information on LSE's business intelligence tool.

Teams

Click here to request a new Teams site.

Telecoms

Click here for information on desk phones, mobile phones and the Teams Softphone function.

 

 

W

Wi-Fi and Networks

Advice on how to connect to the internet on campus or halls of residence.