Our Services

Assistive Technology 

Assistive technologies are devices or software which makes information more accessible for individuals with disabilities.

• For student support learn more here
• For staff support learn more here

Audio-Visual (AV) 

Our AV service covers equipment loans, event support & lecture recording. For full details visit here. 

Collaborative Working Tools

Click here to find out about Microsoft Teams and other tools to help working together

Computer Facilities 

For details about our on campus student computing facilities, please see here. 

Cyber Security & Risk

Learning about Cyber Security will give you the tools and skills to stay safe online. 

Educational Discounts

Please see this section for links to technology educational discounts. 

Tech Essentials 

The key information you need to get started with Tech @ LSE. 

FAQs

For frequently asked IT questions, see our Online Guides & FAQs section. 

Freebies

Did you know you can download (to your personal device) Microsoft Office and Sophos Anti-Virus Software for free? Learn more here. 

Firewall Rule Request Guidance

For any services or applications that operate over the LSE network, explicit firewall rules need to be created. Learn more here. 

Hardware Asset Management

Information on how to order and collect your IT equipment (pages due to be published shortly)

Hardware & Software

Information and advice on your hardware/software purchasing options and what is available at the School for standard, specialist, unsupported and utilities software. 

Harvest & Forecast

Help pages for those who use these time tracking tools

Help & Support

You can email, phone, visit us in person or use our self-service resources if you need IT help or support. 

High Performance Computing (HPC)

Learn about the HPC services available for LSE researchers. 

iRoam 

Our Macbook Air laptop loan service iRoam is available in the Library on the ground, 1st and 4th floors. Find out more here. 

IT equipment - how to order

All about Hardware Asset Management (pages due to be published shortly)

IT Remote Access

Find out how to link to the LSE's remote desktop service here

Laptop Surgery

You can visit the Laptop Surgery for help with your personal laptop. The service is based in the DTS Tech Centre. 

Microsoft Office 365 (O365)

Learn about our O365 subscription and support matrix here. 

Mobile Phones

FAQs on LSE's mobile phone contract and tariffs

Mobile Printing

This service allows you to print from your laptop or mobile device. Learn more here.

Multi-factor Authentication (MFA)

Create an extra layer of security for your LSE account

New Starter Guidance:

• Key Information for Staff
• Key Information for Students 

Online Guides & FAQs

For self-service help, visit our Online Guides & FAQs section.

Password

Advice on password security and how to change your LSE password

Procurement (Technology)

Advice on how to purchase IT equipment

Qualtrics

Qualtrics, is the web survey platform available for staff, postgraduate students and some undergraduate use at LSE. Find out more here.

iRoam 

Our Macbook Air laptop loan service iRoam is available in the Library on the ground, 1st and 4th floors. Find out more here. 

IT Remote Access

Find out how to link to the LSE's remote desktop service here

SharePoint

For advice on this collaboration tool including how to request a site, see here.

Software & Hardware

Information and advice on your hardware/software purchasing options and what is available at the School for standard, specialist, unsupported and utilities software. 

Strategy & Architecture

Click here to find out what it is and what we do

Tableau

Click here for information on LSE's business intelligence tool

Teams

For advice on this collaboration tool see here

Telephone calls

Information on how to use the MS Teams softphone function

Information on the Telephony Replacement Project