LSE mobile phones - FAQs

Please contact tech.support@lse.ac.uk with your requirements, making sure that you have consulted with your budget holder and reviewed the tariff information beforehand, so that the correct spend cap and bars for School use are applied. 

The latest iPhone SE will meet most staff needs, as they offer a solid degree of security and value for money.  The budget holder may request an alternative iPhone model if they are satisfied that any additional expense would offer best value for the School.

Click here to view the tariff charges.

There will be a "benefit in kind" tax implication and you will need to seek advice from the Finance Division's VAT Team before we would be able to proceed with an order.

Please contact tech.support@lse.ac.uk, who will be able to assist with your request. Make sure that you quote your School mobile number.

All handsets must be returned to DTS for disposal or recycling if they are no longer required for School business.  This is to ensure that they are securely wiped before reuse or recycling through an approved WEEE disposal agent. 

Please ensure that you also submit a request to tech.support@lse.ac.uk to cancel the line. This should include details of the line holder and phone number.

Yes.  All devices purchased using LSE research or operational funds belong to the School and therefore, must be returned to DTS.

Please contact tech.support@lse.ac.uk with details of the line, (holder and number). The request must also include authorisation for the cancellation from the relevant budget holder.

Any phone line cancellations will appear on the next 2 months charge as we have to allow a 30 day notice period. If you continue to see a charge in the 3rd month, please contact tech.support@lse.ac.uk