Covid-19 FAQs

Advice for Research Students

I'm having problems accessing secure data for my research, what shall I do?

In the first instance please contact the, who can advise you on the most appropriate access route currently available and any additional steps you will need to take. Negotiations with data providers and the necessary approval checks may take some time, so please get in touch with us as early as possible so that we can assist you.

My research plans have been disrupted by the pandemic/ I need to apply for a COVID-19 extension, what shall I do?

The School has implemented a financial support scheme for students registered on research degree programmes during the height of the pandemic whose research was significantly disrupted by the pandemic. The operation of the scheme depends on a number of factors, which are explained in detail here. Please read this document carefully to determine which version of the scheme you are eligible to apply for.

Applications are considered by the School's COVID Extensions Panel, which  is composed of the PhD Academy Director, the Chair of the Research Degree Sub-Committee, and one Doctoral Programme Director. The panel considers applications by correspondence, on a rolling basis. Applications are sent to the panel in batches on a weekly basis, and it can take 1-2 weeks for the panel to return their decision. Once decisions are received, outcomes are processed as soon as possible, but this can also take up to a further 1-2 weeks.

How can I contact the PhD Academy team?

To contact the team, please use the service desk.

You can book an appointment to speak with us, here. Once you’ve booked, you’ll receive a confirmation email, which will provide details on how to re-schedule and cancel your appointment.

NB: This system will assume that you want to book an online appointment. If you’d like to speak to us in person in the PhD Academy, please contact us directly using our enquiry form. Please include your name and ID number, availability and brief outline of your query so an appropriate member of the team will be available for your appointment.