How student feedback and partnership is enhancing the LSE experience

You can contribute to change at LSE by sharing your views about your student experience, and by working in partnership with us. 

Below, you can find out about some of the changes that have been shaped by your contributions, and implemented to enhance your experience at LSE now, and for future generations of students.  

Introducing education and assessment enhancements 

Your feedback helps us to make better decisions about the changes needed to enhance your educational experience at LSE, with many programmes of work either completed or underway to support your studies. We have:  

  • Introduced one of the biggest e-exam rollouts in the UK, with 6,500 sittings (2,900 students) across 135 exams and 8 departments during the four-week 2022/23 summer exam period. In this year's exam period we're expecting 18 departments to use e-Exams.
  • Centralised deferrals​ to make the process fairer, quicker and simpler 
  • Made Moodle improvements for many of the courses you take, including: 

    1. Added a course index so you can navigate through your course Moodle pages more quickly 

    2. Introduced the ability to personalise your Moodle dashboard 

    3. Added a timeline to the dashboard so you can see what submissions you have coming up 

    4. And, some departments now provide direct access to available grades from the homepage.

We’re also improving our course selection and timetabling systems, making adjustments to the In-year Resit and Deferred Assessment Period, and collaborating with departments on assessment and feedback - such as working to ensure marking criteria are available on every Moodle page and increasing the use of digital platforms for submission and feedback. 

 

Improving student mental health and wellbeing support 

We know from your feedback that supporting your wellbeing is important to help you do your best at LSE. With your input, we:  

  • Have made it easier to navigate the Student Wellbeing Service 
  • Increased the number of wellbeing advisers and counsellors
  • Have extended our 24/7 mental health support through our partnership with Spectrum.Life
  • Are building a self-service booking system to make it easier for you to book an appointment with the Student Wellbeing Service when you need one. The first phase is live and you can book an appointment directly with a Student Wellbeing Adviser.
  • Are introducing Senior Student Advisers in departments to support your wellbeing, acting as a bridge between your department and central support services

Enhancing extra-curricular opportunities  

Outside the classroom, there are lots of ways we are making changes to positively impact your overall LSE experience, including:  

  • Improving the Welcome experience
  • Hosting more social events and activities both in departments and at School level 
  • Making it easier for you to benefit from the expertise and experience of LSE alumni through Ask an Alum, an AI-powered tool  
  • Providing you with additional ways to get work experience during your studies with our micro-internships programme 
  • Providing civic engagement opportunities for undergraduate and postgraduate students through our partnership with CIVICA, an alliance of European universities. 

 

Improving our partnership and feedback mechanisms 

Your input is crucial to making a difference to the LSE student experience, which is why we’re continuing to make improvements to how we work in partnership with you and ask for your feedback. We have: 

  • Made enhancements to Staff-Student Liaison Committees (SSLCs) and Consultative Fora, in collaboration with the LSE Students’ Union
  • Introduced the Student Education Panel, giving you the opportunity to discuss and shape education enhancements 
  • Improved the Change Makers programme, to maximise the impact of your research projects. 

Find out more about the ways you can use your voice for change at LSE.


Updated February 2024