Cause for Concern

Examples

• Homesickness, isolation, lonliness, relationship difficulties, bereavement, deadline anxieties/stress
• Reasonable adjustments for diagnosed conditions
• Health, wellbeing or behaviour that impacts academic work
• Advice on things such as accommodation, visas or financial support

Actions

1. Meet to talk with student, offer departmental support i.e. Departmental Senior Student Advisers, Academic Mentors, wellbeing leads etc.
2. Signpost to the relevant LSE service
3. Send student resources links available from the 24/7 support webpage
   

See full Cause for Concern Brochure for further LSE support links

Worried about an LSE Student? Report a Cause for Concern

If you are concerned about a student's wellbeing or safety, please complete the Cause for Concern Form to inform the Student Wellbeing Service, providing as much information as you can.  

Haven't heard from the student?

If you are submitting a Cause for Concern Form because you haven’t been able to reach a student: 

1. Have you tried calling the student? 
2. Have you used their second email address? 
3. Have you given the student at least 24 hours to respond? 

Cause for Concern Examples

• Suicidal thoughts and/or self-harm
• Changes or concerns around mental wellbeing (e.g. neglect, appearing distressed, withdrawn, a lack of engagement despite attempts to contact etc.)
• Substance misuse, eating disorders
• Recent sexual violence, harassment or bullying whilst at LSE

Actions

1. Complete a Cause for Concern Form (the link can be found at the bottom of this page)
2. Send student relevant resources for support which can be found in the Cause for Concern Brochure
3. Advise GP contact or registration
4. Direct student to DMHS drop-in service if needed

What we will do when we receive a Cause for Concern Form

Depending on the concerns raised, we may do one or more of the following: 

• Contact the student and offer support. We ordinarily rely on the student choosing to engage with support. 
• Contact the person who submitted the form to discuss their concerns and offer advice on how they can support the student. 
• Liaise with other support services within or outside of LSE who may already be supporting the student. 
• Liaise with appropriate members of the student’s personal support networks to help ensure the student receives support from those who are closest to them. 
• Support the student to access appropriate external services such as a GP, local crisis services or psychological and psychiatric services. 

We will confirm that we’ve received your request and will follow-up with the student as appropriate. Depending on the circumstances, we may not be in a position to share any further information with you. However, if your concerns persist, please contact us again via email at disability-wellbeing@lse.ac.uk.  

In other cases, we may establish ongoing communication with you in order to jointly support the student and help keep them safe and well.  

Examples

• Immediate plans to end life
• Any immediate and significant risk to/from the students or others
• Urgent medical attention is needed (physical or mental health)
• Seeming out of touch with reality or having hallucinations with immediate concern to safety

Actions

1. Call 999
2. Inform LSE Security (if the situation is happening on campus)

To contact LSE Security dial: 

On campus internal phones: 666

External phones: 020 7955 6555 

Afterwards

Please complete a Cause for Concern form to DMHS as soon as possible. Inform your manager to discuss any further actions.