The Estates Division has embarked on an ambitious programme to transform our campus and buildings into a world class estate that truly reflects our internationally recognised standing. One vital ingredient of this is to ensure that existing and new facilities are maintained in good order.
We want to work with our LSE customers to ensure that urgent faults are attended to promptly, and in order to do this we need to know about them. If you see a fault or defect with any facility on campus please report it in one of the following ways:
- via Departmental Manager/departmental administrator
- by contacting the Estates Help Desk directly
- by reporting an out-of-hours fault via LSE Security
- by reporting to any member of Estates staff
In order to ensure the most effective response, we recommend you use the online Service Request forms. Using this method will allow us to record and track your request in the most efficient way. However, in the event of an emergency you may wish to contact us by phone: 020 7831 8173 or ext 2444
LSE staff can use the Planon App to raise Estates Jobs such as Maintenance and Portering requests from their mobile, and check on the progress of their requests. To download the app go to the App Store or Google Play and download the app called 'Planon' with a blue letter 'p' on a white background as the icon. Instructions on how to install and activate the app are here....
We look forward to working with you in order to continually maintain and improve our School campus, thank you in advance for your help with this initiative.