Need to speak to someone in Estates, but not sure who?
You will find every member of the LSE Estates Division on the Our People page, but we have also compiled an 'at a glance view' of the key contacts you may need:
Emergency contact
To report an emergency or a very urgent job – eg blocked toilets, floods, lift faults, power loss, health and safety hazards or anything likely to cause injury.
Please dial ext 2444 or #6244, if calling from a public access phone dial 020 7831 8713 This number is for emergency use only and is staffed between 8:00am - 5:00pm.
Out of hours contacts
Out of hours please call security on ext 2000
Log request online
Service Request Form should be used for any non-urgent requests, this enables us to log the job and manage progress. Please include as much detail as possible.
General enquiries
General enquiries can be directed to:
estates.admin@lse.ac.uk or call 020 7955 6477
Contacting us at staffed reception desks
Building specific enquiries where reception desks are staffed:
Centre Building - 020 7955 7570 lse.cbg.reception@lse.ac.uk
Cheng Kin Ku Building - 020 7955 6444 lse.ckk.reception@lse.ac.uk
Fawcett House - 020 3486 2640 lse.clementsinn.receptions@lse.ac.uk
Marshall Building - 020 7107 5760 lse.mar.reception@lse.ac.uk
New Academic Building - 020 7955 6444 lse.nab.reception@lse.ac.uk
Old Building - 0207 955 7111
Pankhurst House - 020 3486 2640 lse.clementsinn.receptions@lse.ac.uk
Pethick-Lawrence House - 020 7107 5260 lse.clementsinn.receptions@lse.ac.uk
Saw Swee Hock Student Centre - 020 3486 2999 lse.saw.reception@lse.ac.uk
Sir Arthur Lewis Building - 020 3486 2888 lse.sal.reception@lse.ac.uk
Compliments and complaints
Sidhu, Jasinder - Customer Services Manager
Deals with all aspects of the Estates Helpdesk management and associated Customer Services, incl. dealing with queries and complaints; responsible for all relevant MIS and administration.
Contact details: CLM 3.07, 020 7955 7778, j.sidhu@lse.ac.uk
Office moves and space management requests Including allocation of space, relocation, acquisitions and disposals.
Contact Details:Estates.space.requests@lse.ac.uk
Selmoun, Katarina - Assistant Estates Surveyor
Assists with the day to day management of the School’s property interests. The first point of contact for all Landlord and Tenant issues relating to the School, responsible for dealing with any issues in any of the School’s leased accommodation or any issues faced by any of the School’s Tenants.
Contact details: 020 3486 2962, k.selmoun@lse.ac.uk
Baltouna, Nancy - Space Planning and Analysis Manager
Responsible for the operation and development of data gathering and information management analysis and processes within the Unit. Supports aspects of the strategic planning and resource allocation that the Unit carries out.
Contact details: 020 7955 7089, a.baltouna@lse.ac.uk
PA to Director
Nolan, Aoife - PA to Estates Director
Provides support to Director of Estates.
Contact details: CLM 3.07, 020 7107 5607, a.s.nolan@lse.ac.uk
Franklin, Paul - Head of Maintenance
Responsible for Maintenance Team and overseeing all aspects of the day to day maintenance around the Houghton Street campus. Also responsible for the building stores and furniture supplies.
Contact details: CLM 3.07, 020 7955 6736, p.l.franklin@lse.ac.uk
Allister, Chris - Assistant Director of Facilities Management.
Responsible for the operational delivery and performance of all FM soft service contracts across the LSE campus. Line manager of FM Team, Post Room. Reprographics and Sports Ground. For all FM related issues please contact Estates.FM@lse.ac.uk
Contact details: CLM 3.07, 020 7955 6080 j.m.allister@lse.ac.uk
Building Managers
The Building Managers are custodians of their relevant buildings and are your first point of contact for any Estates related issues that may affect your area.
The Building Manager is responsible for keeping the relevant Departmental Managers updated on Estates issues such as:
Building Works e.g. any refurbishment works
Major issues e.g. power outages, serious floods etc.
Public and Communal Spaces e.g. closure of a space or damage to furniture or building fabric, fault reporting. For more information, see our newsletter (pdf).
For any fault reporting please use the PLANON Self Service Portal to log your request: https://estatesportal.lse.ac.uk/startpage/PSS/LSE or contact the Estates Helpdesk at Estates-Help-Desk@lse.ac.uk.
Amber Kahn - Building Manager
Is your contact for issues within the following buildings:
Cowdray House
Lakatos Building
Lionel Robbins Building
Sir Arthur Lewis Building
Contact details: a.kahn@lse.ac.uk 07970 660554
Kathleen Lee / David Sanchez is your contact for:
Centre Building
Clement House
Fawcett House
Pankhurst House
Pethick-Lawrence House
Contact details: k.m.lee3@lse.ac.uk 07980 912707
Marcia Murray is your contact for:
Coopers Restaurant
Marshall Building
Saw Swee Hock Student Centre
St. Clement’s
Contact details: m.murray4@lse.ac.uk 07511 180947
Jo Willemsen is your contact for:
Cheng Kin Ku Building
Kings Chambers
Lincoln Chambers
50 Lincoln’s Inn Fields
1 Portsmouth Street
Parish Hall
Sardinia House
Sheffield Street
Contact details: j.willemsen@lse.ac.uk 07796 341357
Kabeer Meghani is your contact for:
Connaught House
Columbia House
20 Kingsway
Lionel Robbins Building (Library)
Old Building
Peacock Theatre
Contact details: k.a.meghani@lse.ac.uk 07966 294390
Obafemi Ejutse is your contact for:
Campus grounds
Contact details: o.ejutse@lse.ac.uk 07355 676601
Gladstone, Ben Jack - Facilities Operations Manager.
The post room is responsible for the distribution of all internal, external incoming and outgoing mail and can arrange courier services.
Contact details: OLD G.23, 020 7955 6564, b.gladstone@lse.ac.uk
Gladstone, Ben Jack - Facilities Operations Manager.
Contact details: OLD G.23, 020 7955 6564, b.gladstone@lse.ac.uk
For portering requests: use the Service Request Form or call: 020 7955 6760, estates.porters@lse.ac.uk
Mulcahy, Richard - Security Operations Manager.
Contact details: OLD 1.02, 020 7955 6589, r.mulcahy@lse.ac.uk
Ward, Rachel - Head of Room Bookings and Commerical Events.
Responsible for managing commercial events and income from hire of space and internal room booking processes.
Contact details: CLM, 020 7955 7461, r.l.ward@lse.ac.uk
Tammy Armstrong - Head of Environmental Sustainability
Leads the sustainability team overseeing the implementation of strategy and delivery of services across campus and residences.
Contact details: sustainability.team@lse.ac.uk
Jaisingh, Surbhi - Capital Development Team Administrator and PA to Director of Capital Development
Provides support to Director of Capital Development and all Capital Development Project Managers in respect of building works across the School.
Contact details: CLM, s.jaisingh1@lse.ac.uk