Contact us

 

Enquiry form

Most questions can be answered by the information on our Financial Support webpages, which is the fastest way to get the information you need.

If you still need help after reviewing the webpages, please submit an enquiry using our enquiry form.

 

Telephone

Our telephone lines are open 10am to 12pm and 2pm to 4pm, Monday to Friday. Our telephone number is +44 (0)20 7955 6609.

Please note that the telephone lines will not be open from 10:30 to 12:00 on Thursdays. 

Bookable online appointments

The Financial Support Office offers 15-minute bookable appointments for current students on Zoom, where a member of staff will be available to answer your questions.

These appointments can provide guidance and support on a range of financial support questions for undergraduate, postgraduate taught and postgraduate research students, including: 

  • Hardship financial support
  • Payment queries 
  • All queries relating to studentships, scholarships and bursaries

Please note that the Fees Office within the Fees, Income and Credit Control Team (FICC) is separate to the Financial Support Office and provides support for the following topics:

  • All queries relating to the payment of LSE tuition fees
  • Tuition fee refunds
  • Sponsor invoicing
  • US or Canadian student loans

Contact details for the Fees Office can be found here.

To book an appointment with the Financial Support Office, please use this link. 

Bookable appointments with the Financial Support Office are available between 13:00 and 14:00 (UK time) from Monday to Friday during term time, and on Monday, Wednesday, Friday out of term.