Financial Support Drop-In Sessions

 
Michaelmas, Lent and Summer Terms 2020/21

The Financial Support Office holds regular Drop-in Sessions where a designated member of staff is available to answer student queries.

Prior to contacting us or attending a Drop-in Session it is highly recommended that you review the information on our current student web pages. If after exploring the information you still wish to speak to a member of the team, please do attend one of our Zoom Drop-in Sessions.


Drop-in Sessions 

We hold Zoom Drop-in Sessions to answer any questions currents students have about funding. We hold two types of Drop-in Sessions: one for General Queries and one specifically for PhD Funded students. Full details of both Financial Support Office Drop-in Sessions can be found below.

Drop-in Sessions are offered with a maximum time limit of 10 minutes; if you feel your enquiry will take longer it is recommended that you email us and we can arrange a longer meeting with you. 

We will be operating these meetings with a ‘waiting room’ – this will allow us to assist everyone on a first-come-first-serve basis in the same way that the drop-ins were run on campus. If you have not done so already, we encourage you to download Zoom in advance of attending the Drop-in Session. 

Please note the Fees Office within the Fees, Income and Credit Control Team (FICC) are separate to the Financial Support Office. Fees Office Drop-in Sessions can cover the following:

- All queries relating to the payment of LSE tuition fees

- Tuition fee refunds

- Sponsor invoicing

- US or Canadian student loans

Information on the Fees Office Drop-in Session can be found here

Frequently asked questions

You will find answers to common questions and enquiries on the web page for current students here  or our FAQs 

Drop-in Session - General Queries 

We will be offering Zoom Drop-in Sessions on Monday, Wednesday and Friday, between 1pm and 2pm. The General Queries Drop-in Session can help with:

- Emergency financial assistance

- Advice on completing in-course funding application forms

- Payment queries for LSE scholarships/studentships

Drop-in Session - General Queries 

Day

Time

Zoom Link 

Monday
Wednesday
Friday

1pm – 2pm

https://lse.zoom.us/j/86999101705

 

Drop-in Session - PhD Funded Students 

We will be offering a Zoom Drop-in Session for PhD students on Tuesday between 12pm -1pm. The PhD Funded Drop-in Session can help with:

- All queries relating to LSE PhD Studentships, ESRC funding, AHRC funding, Department scholarships/studentships

- Additional funding for ESRC students relating to fieldwork or overseas visits

- Final Year PhD Funding queries 

Virtual Drop-in Session - PhD Queries 

Day

Time

Zoom Link 

Tuesday

12pm -1pm

https://lse.zoom.us/j/85796268655

 

1 - 1 Appointments 

If your query cannot be resolved during a normal Drop-in Session you can request to book a 1-1 Zoom meeting with a member of the team. Please ask about this during one of our regular Drop-in Sessions. 

Contact us by telephone

You can call us on 020 7955 6609 between 10am - 12pm and 2pm - 4pm, Monday to Friday 

Confidentiality

All information disclosed during the Drop-in Session will be kept confidential. 

Contact the Financial Support Office

If you are unable to attend any of the Drop-in Sessions, you are welcome to contact the Financial Support Office.

Drop-in service statement

Feedback

If you would like to provide some feedback on your experience of our Drop-in Session, please contact us.