Student Disabilities Policies, Procedures and Confidentiality

Any personal information you provide to the Disability and Wellbeing Service is held in the strictest confidence

LSE is committed to creating an equitable and inclusive learning environment for our students. You can find information below about our policies and procedures. 


Whilst you don’t have to tell the School about your disability, you may miss out on valuable support if you choose not to. The earlier you tell us about your needs, the sooner we can put support in place for you, so please do speak to us as soon as you can.

Any personal information you provide to the Disability and Wellbeing Service is held in the strictest confidence. This information is protected by the Data Protection Act (2018) and the GDPR. With your permission, we only share relevant information about your circumstances to LSE staff on a need-to-know basis. This allows your lecturers and other staff, such as your course administrator and library staff, to provide the support and adjustments you are entitled to.

The only exception to this rule is where the withholding of information poses a significant risk of harm to yourself or others.

For family members, partners etc.

Due to legal requirements of the GDPR and Data Protection Act, we can only share information about students with their consent. If you have concerns, or are worried about one of our students, please do let us know. We may not be able to share information with you, but will respond to any concerns raised. In exceptional circumstances where we have significant concerns around safety we may contact you without the student’s consent.

You can find more information by reading our confidentiality policy

Providing evidence

To confirm your eligibility for support and adjustments you will need to provide appropriate evidence of your disability. This evidence is held securely, and is only ever seen by staff who need to make a decision about what specialist support you can receive.

Specific learning difficulties

For specific learning difficulties i.e. dyslexia, dyspraxia etc. you will need to provide a full diagnostic assessment report carried out by an educational psychologist or suitably qualified specialist teacher. The report must give a diagnosis of a specific learning difficulty, and not simply be for the purpose of assessing the need for exam adjustments, such as extra time and the use of a computer.

We can arrange for current students to undertake new diagnostic assessments where necessary. For more information please see the specific learning difficulties page.

For all other disabilities

For all other disabilities you must provide evidence from a suitably qualified medical professional such as a GP, consultant, specialist nurse etc. Depending on the prognosis of your condition this evidence may need to be within the last 12 months. It should specify the following:

  • The name of your impairment or health condition
  • When your impairment or health condition was diagnosed/identified
  • How long your impairment/health condition is likely to last
  • The main effects of your condition, particularly in relation to studying
  • The side effects of any medication or treatment

If you do not have any suitable documentation you can ask your GP or specialist to complete our medical pro forma.

All evidence must be signed, dated, and written in English. Please provide electronic copies wherever possible.

If you have any questions about the evidence we require please feel free to email for advice. 

Student disability policy

LSE is committed to the fair and equitable treatment of all our students. We strive to foster an inclusive learning environment where students can thrive regardless of their disability, mental, or physical health condition.

For further information please see our Student Disability Policy.

How to give feedback or make a complaint

We are always keen to hear your feedback. If you access the service we will contact you at a later date to find out about your experience. You can also contact us at any time to share feedback about your experience.

Whilst we aim to provide a good service to all students, we recognise that things sometimes don’t go to plan. If at any point you want to raise a concern or a complaint you can contact the Disability and Wellbeing Service Manager, Venitia Stoby You may also want to see further information here regarding LSE’s formal complaints process.  



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Contact us


Call us: +44 (0) 20 7955 7567

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Disability and Wellbeing Service, Third floor, Fawcett House (FAW), Clement's Inn, London, WC2A 2AE