Our people and teams

Staff in the Residential and Catering Services Division

This page lists contact details for staff in the division, and links to the detailed contacts pages catering in staff in halls. 

Catering

Beazley, Jacqui - Head of Catering
Contact details: Tel: 020 7955 7222,  j.beazley@lse.ac.uk

For all other catering key contacts, see: Catering contacts

 

Central administration, web and purchasing team

kornelia-deppe

Deppe, Konni - Lead Web Contributor
Residential and Catering Services Division
Contact details: SAR1.02, Sardinia House, 020 7106 1255, k.deppe@lse.ac.uk

 

Warne, Claire - Divisional Administrator
Residential and Catering Services Division
Contact details: SAR1.02, Sardinia House, 020 7955 6990, c.warne@lse.ac.uk

 

Francis, Celeste - Purchasing Assistant
Residential and Catering Services Division
Contact details: SAR1.02, Sardinia House, 020 7849 4901, c.francis2@lse.ac.uk

  

Faculty accommodation

300x300_samantha-da-costa

Da Costa, Samantha - LSE Staff Accommodation Co-ordinator
Residential Services
Contact details: SAR1.02 Sardinia House, 020 7955 7023,
s.e.da-costa@lse.ac.uk

 

Halls of residence management and staff

For staff in halls, see: Contacts in halls of residence

Residential life

Frost, Victoria - Head of Residential Life
Contact details: SAR1.02, Sardinia House, 020 7106 1153, v.l.frost@lse.ac.uk

 

sophia-quazi

Quazi, Sophia - Residential Life Officer
Contact details: SAR1.02, Sardinia House, 020 7106 1257, s.n.quazi@lse.ac.uk

 

Frances, Jennifer (on secondment until March 2018) - Residential Life Officer
Contact details: SAR1.02, Sardinia House, 020 7106 1257, j.frances@lse.ac.uk

Residences management team (RMT)

ian-spencer

Spencer, Ian - Director of Residential Services
Ian is head of the LSE's Residential and Catering Services Division (RCSD). He has responsibility for the School's residences and catering services. 
Contact details: SAR 1.02A, 020 7955 7083, i.spencer@lse.ac.uk

 

jacqui-beazley

Beazley, Jacqui - Head of Catering
Jacqui is the head of the LSE Catering. She has responsibility for all aspects of food provision and service delivery.
Contact details: OLD 5.16, 020 7955 7222, j.beazley@lse.ac.uk

 

Warne, Claire - Divisional Administrator, Residential Services
Claire is responsible for providing administrative support to the Director of Residential Services and RMT. 
Contact details: SAR 1.02A, 020 7955 6990, c.warne@lse.ac.uk

 

Frost, Victoria - Head of Residential Life
Victoria is the strategic lead for all aspects of student residential life in halls of residence, including wardens, subwardens and School representatives.

Contact details: SAR1.02A, Sardinia House, 020 7106 1153, v.l.frost@lse.ac.uk

 

Anderson, Richard - Service Manager, north and south clusters
Richard is responsible for the day to day operations in Butler's Wharf, Bankside House, Rosebery, Passfield and Carr-Saunders Halls. Richard manages the front of house staff in halls and oversees the cleaning and security contracts.
Contact details: Bankside House, 020 7107 5750,
r.m.anderson@lse.ac.uk

 

allan-blair

Blair, Allan - Director of Facilities Management
Responsible for the development and operation of all facets of facilities management (FM) at LSE. 
Contact details: 1KW3.01, 020 7955 6748, a.blair1@lse.ac.uk


Dixon, Sharon - HR partner (in attendance to the the RMT only)
The HR partner for the Residential and Catering Services Division provides support and advice with HR planning and HR related issues.
Contact details: LRB, fifth floor, s.dixon1@lse.ac.uk

Jons, Sarah - Service Manager, central cluster
Sarah is responsible for the day to day operations in High Holborn, Northumberland and Grosvenor Houses. Sarah manages the front of house staff in halls and oversees the cleaning and security contracts.
Contact details: High Holborn Residence, 020 7107 5710, s.jons@lse.ac.uk

Kearns, Hannah – Residential Services Manager
Hannah is responsible for the Residential Services Office (RSO). Hannah and her team manage all student accommodation applications and allocations.
Contact details: SAW3.02, 020 7107 5091, h.m.kearns@lse.ac.uk

Tomasi, Fiona – Business Development Manager
Fiona is responsible for sales and marketing of our student bed spaces outside of term time. Fiona manages the Central Reservations Office (CRO) and the LSEVacations team. 
Contact details: SAR1.02, 020 7955 7370, f.tomasi@lse.ac.uk

Role of the Residences Management Team (RMT)

The Residences Management Team (RMT) meets monthly to discuss matters of finance, operation and strategy. 

The Role of the Residences Management Team (RMT) The RMT is a formal support group to the Head of Division (HoD) and is the primary management group for the Division. Its function is to advise and support the HoD on a variety of management issues.

It is the responsibility of RMT to support the HoD in: 

  • proposing the residences strategy and delivery mechanisms 
  • implementation of agreed strategy
  • recommending policy and objectives through assessment of needs, risks and opportunities 
  • evaluating performance against objectives 
  • ensuring best use of resources 
  • promoting the Division to stakeholders 

Major responsibilities of the RMT

  1. Support the Head of Division in the development and delivery of the Operational Plan within a performance management framework. 
  2. Advise the Head of Division on prioritisation of activities within the Division to provide best use of resources. 
  3. Manage and monitor the effectiveness of policies and procedures in the Division.
  4. Ensure the maximum effectiveness of staff and projects for which line management responsibility has been allocated.
  5. Encourage and promote innovation throughout the Division to efficiently meet evolving organisational priorities and needs.
  6. Review and manage the risks relevant to the Division.
  7. Provide strategic oversight for monitoring and reviewing the Division’s finances and risk register to ensure effectiveness of financial and management controls.
  8. Foster effective team working across the range of team activities to maximise the external impact of the School’s Professional Service Divisions. 
  9. Monitor the Human Resource Strategy for the Division, ensuring that effective and fair people management standards and processes are applied through the Division. 
  10. Champion ways of working and behaviours (Effective Behaviours Framework) which are consistent with the School’s values and Ethics Code.

Performance monitoring, management and reporting

The Residences Management Team, via the Operational Plan, is responsible for: 

  • identifying annual meaningful indicators of performance, and then monitoring and reporting on these to the School’s Senior Leadership Team and relevant Committees; 
  • generating Divisional performance information in respect of performance indicators

Download this content: Role of the Residences Management Team [PDF]. 

Residential Services Office (RSO)

Kearns, Hannah Residential Services Manager
Contact details: SAW 3.02, SAW Student Centre, 020 7107 5091, h.m.kearns@lse.ac.uk

Brese, Valerie -  Residential Services Officer
Contact details: SAW 3.02, SAW Student Centre, 020 7955 7746, v.brese@lse.ac.uk

White, Troy Residential Services Officer (currently on secondment)
Contact details: SAW 3.02, SAW Student Centre, 020 7955 6431, t.white@lse.ac.uk

Legemah, Madeleine - Accommodation Assistant
Contact details: SAW 3.02, SAW Student Centre, 020 7955 7531, accommodation@lse.ac.uk

Lawrence, Jessica - Accommodation Assistant
Contact details: SAW 3.02, SAW Student Centre, 020 7955 7531, accommodation@lse.ac.uk

Thomlinson, Annalise - Accommodation Assistant
Contact details: SAW 3.02, SAW Student Centre, 020 7955 7531, accommodation@lse.ac.uk

Tsimba, Nyasha -  Accommodation Assistant 
Contact details: SAW 3.02, SAW Student Centre, 020 7955 7531, accommodation@lse.ac.uk

Sales and marketing team

Adia, Seema - Central Reservations Manager
Sales and Marketing Office
Contact details: SAW 3.02, SAW Student Centre, 020 7955 6786, s.adia@lse.ac.uk

Vacant - Sales Co-ordinator
Sales and Marketing Office
Contact details: SAR1.02, Sardinia House, 020 7955 7775

De Angelis, Giuliana - Reservations Supervisor
Sales and Marketing Office
Contact details: SAW 3.02, SAW Student Centre, 020 7955 7690, vacations@lse.ac.uk

Tomasi, Fiona - Business Development Manager
Sales and Marketing Office
Contact details: SAR1.02, Sardinia House, 020 7955 7370, f.tomasi@lse.ac. uk

Sales Assistants, Sales and Marketing Office
Contact details: SAW 3.02, SAW Student Centre, 020 7955 575

Systems team

Cory, Ashley - RCSD Systems Manager
Residential and Catering Services Division
Contact details: SAR1.02, Sardinia House, 020 7106 1306, a.cory@lse.ac.uk

 

Wardens, School residents and senior subwardens

For pastoral teams in halls, visit: Contacts in halls of residence

Also see on this page: Residential life