Tell us when you're leaving - room check out notice
Tell us when you’re planning to leave your room. This helps us predict busy periods so that we can manage social distancing better.
Tell us when you're leaving
Pay your bill
Make sure you've paid all your room fees and clear any outstanding balances (however small) before you leave. To check your balance and pay, log into your accommodation account.
Donate things you don't want to keep
Your hall may even have a donations room that you can take things to that you no longer want to keep but that are still usable. Ask at reception for details. Alternatively, there are lots of charities in London, who are grateful for donations of household items.
Remember to take your bicycle
If you have a bicycle in your hall's bike store, remember to take it with you. If you can't take it with you, make sure you donate/sell/give it away before check out day. If you leave your bike behind, we won't be able to store it for you. And we may have to charge you for the cost of disposal.
Get cleaning and pack your things
Your room and the kitchen should be as you found them when you moved in: clean, and empty of all personal belongings. Wipe down all surfaces and sweep/hoover the floors.
Check your sockets for phone chargers and adapters, they're some of the most commonly left behind items. And remember to check the fridge and any food cupboards. We may have to charge you if you leave belongings or rubbish in your room. A list of charges is in the Student Halls Handbook [PDF]
Book summer storage if you can't take everything with you
We've teamed up with LoveSpace to help you store your things, as we can't offer this service in our halls directly. For details and prices, visit: www.LoveSpace.co.uk
Change your postal address and redirect your mail
Give your new address to your bank and other important services. Your hall can't keep or redirect your mail, but Royal Mail offers a redirection service for a small fee. That means they'll forward any post to your new address for up to a year. Visit: Royal Mail: Redirection
Return your keys
Hand back all your keys and keycards. You may be asked to complete an exit form or departure folder to sign your keys back in. Charges for lost keys are in the Student Halls Handbook [PDF]
Check your check-out time
Usually, that's 10am on your last day, but to help practice social distacing we've extended the check out time on the last day of your contract. It may differ slightly from hall to hall. Check with reception if you're not sure, or if you haven't received a check-out information email.
Plan your onward travel
Don't leave it until the last minute to plan your onward travel. Check-out day will be a super busy time in your hall, so make sure you've sorted transport beforehand. If you're going to the airport, Transport For London has great advice at: London airports
Don't panic, we're here to help
Contact the team in your hall if you need any information or support. Visit: Contacts in halls of residence