FAQs

From "Where can I view my full teaching timetable?" to "What does Absent (with reason) mean?"...

The FAQs below are to support students on new Student LfY.

FAQs on Student LfY:

Which key functionalities are in LfY and which are in new Student LfY?

Please see the table below on where these functions can be found from November 2023:

Table on where key functionalities are present:
LfY 
Course selection
new Student LfY
Teaching timetable (calendar view only available in Student Hub)
Course participation (including attendance registers)
Academic mentor feedback
My adjustments
Options to update your personal contact details (including updating addresses)
Document request function

Results will be available as part of a future release.

Should I see my full name or 'known as' name in new Student LfY?

You will see your 'known as' name.

I can't see my candidate number in new Student LfY, why is this?

Candidate numbers are not generated for students when, according to our records, they are not expected to take any assessments for the current academic year. If you believe this to be incorrect, you should contact the Exams team via the Student Services enquiry form.

How can I access course selection?

You can access course selection through LfY as per current processes.

I can’t see a teaching event in my timetable, why might this be?

We would recommend that you look at your full teaching timetable under the My studies tab. If you cannot see the teaching event, you should take the following steps:

  • Check that you are fully registered on that course. If you are not registered on that course, you should see this course selection webpage for more information.
  • Check which class or seminar group you are in. It may be that the course has mulitple groups at different times. More details on timetables can be found on the timetables webpage.
  • Please note that courses that have timetable clashes will not appear in your timetable in new Student LfY. You will need to check in LfY to ensure that you have no clashes and if you do, see this timetables FAQs webpage for further support.

How quickly will course choice changes or class change requests appear in new Student LfY?

Once full approval for the change has been granted and the request processed, the change should take up to 1 hour to appear.

How can I tell what my current week’s timetable is?

The number of the current week will be highlighted in the weeks column in your timetable in the My studies - Teaching timetable's tab.

Do courses with timetable clashes appear in my Timetables tab?

Like in LfY, courses that have timetable clashes will not appear in your timetable in new Student LfY. You will need to check in LfY to ensure that you have no clashes and if you do, see this timetables FAQs webpage for further support.

What does Unrecorded (?) mean in terms of attendance?

Unrecorded means that the register has not yet been fully processed for that instance of the class/seminar. This could mean that your attendance may have been noted but that the overall register has not been submitted.

Will I be able to see teacher feedback given in LfY within new Student LfY?

Yes, feedback given by teachers in LfY will appear in new Student LfY. There may be a delay of one day between a teacher making a comment and it appearing in new Student LfY.

I'm not sure what to update my address to as I haven’t yet found accommodation in London. What should I put?

You can select to temporarily not provide a term-time address.

Will I be able to see my exam timetable in new Student LfY?

The most up to date information on exam timetables is available on the Exam Timetable webpage.

Can I see my results in new Student LfY?

You can view any historic final results that you have (between the 2014/15 and 2023/24 academic years (inclusive)). You can find your historic results by navigating to My Assessments and then clicking on the Results tab.

There are no new results on this screen - marks from the 2024/25 academic year will not show. Results from RDAP1 will not show and provisional marks from January exams will not show.

More information on this can be found on this webpage.

Up to date information on the publication of results can be found on the publication schedule webpage.

 

I can't find the answer to my query above, who can I contact?

If your query isn't answered in the page above, please complete the new Student LfY feedback form with your queries.