Speak with an Adviser

Get in touch with experts in long term health conditions, physical disabilities, sensory impairments, mental health and specific learning difficulties


We offer appointments in-person and online. Please complete the relevant form below to request an appointment with one of our advisers where you can discuss your support needs in confidence.

Booking your first appointment

If you have a diagnosed disability and are seeking support for the first time for exams or teaching & learning adjustments, please complete the Access to Service form below. (If you are a Summer School student, you don't need to complete this form and should contact the summer school directly to discuss your needs.

Complete the Access to Service Form

Booking a follow-up appointment

If you already have an adviser and would like to book another appointment with them please complete the follow-up appointment form below:

Complete the follow-up appointment form

Disability and Wellbeing Service registration form

Please complete the registration form in one sitting. If you need urgent help, email disability-wellbeing@lse.ac.uk or call +44 (0)20 7955 7767.

  • Your details
  • Name
  • Your wellbeing
    Below are some statements about your wellbeing. Please select the answer that best describes your experience of each over the last two weeks.
  • I have felt tense, nervous or anxious
  • I have felt unable to concentrate on my studies
  • I have been over-eating or under-eating
  • I am sleeping badly at present
  • I made plans to end my life
  • I have had thoughts of hurting myself or others
  • I am using alcohol or recreational drugs to cope with my difficulties
  • I am currently in contact with mental health services
  • Your appointment availability
  • Please tick the relevant box below to indicate what type of appointment you would prefer.
  • Please answer the following question if you ticked either online or face to face as a preference. If we are unable to provide your preferred option, tick below if you are open to an alternative
  • Please select all the times that you’re available for an appointment - please indicate as many as possible as this will speed up the process for you
  • Mondays
  • Tuesdays
  • Wednesdays
  • Thursdays
  • Fridays


Daily drop-in service (term-time only)

We run a daily weekday drop-in during term-time for brief enquiries. Students will be seen on a first come, first served basis. 

When: Monday to Friday, 11.00am to 12.00pm 

Where: Pethick-Lawrence House (PEL), 4.02A 

During the drop-in we can help with: 

  • The status of Central Exam Adjustment (CEA) application
  • Check and confirm your medical evidence is sufficient
  • Explain or stamp Disability Students’ Allowance forms
  • Booking an appointment with a Disability or Mental Health Adviser

Please note: we cannot create “My Adjustments” during drop-ins as students need to book a full appointment with a Disability or Mental Health Adviser. 

Further information

Preparing for online appointments

We will be using Zoom or Teams for online sessions. Shortly before your appointment, your adviser will email you a link that is specific to your scheduled session.  

Consider what you'll need to be comfortable – your seating, headphones (if these are helpful), a glass of water. Avoid being backlit by a window or lamp.   

Where possible, use a laptop, iPad or desktop that is set up on a stable surface. If you need to use a mobile phone, turn off notifications and place your mobile on a stable surface.  

Safety, privacy and distractions 

Find a location where you can speak comfortably and freely. Try to reduce background noise and potential distractions and use headphones (also useful for reducing voice distortion or echo).

Connection problems  

In the event of connectivity issues, where it is not possible for the session to be carried out, it may be necessary for your adviser to terminate the session and reschedule via email for another time.  

Managing risk concerns 

To manage any risk which might arise during remote sessions, the service will follow a distress protocol. Although these circumstances are unlikely to occur, it is important that you know what steps are taken to ensure your safety.

If you terminate the connection during the session and this happens when you are agitated or upset, or made statements which indicate your safety is compromised, your adviser will first attempt to re-contact you online. If reconnecting with you online is unsuccessful, they will try you by email.   


Do you already have an Adviser?

If you already have an Adviser, you can e-mail disability-wellbeing@lse.ac.uk with any queries or complete the follow up appointment form above to request an appointment.

General enquiries

For general enquiries please:

I am a prospective student

Information for prospective students and offer holders can be found on our prospective students page. You can also find out more about what to expect at LSE on the relevant support pages. If you have any questions which are not answered on those pages, please feel free to email us on disability-wellbeing@lse.ac.uk



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Contact us


Call us: +44 (0) 20 7955 7767

Address View on Google maps

Disability and Wellbeing Service, Fourth floor, Fawcett House (FAW), Clement's Inn, London, WC2A 2AE