Speak with an adviser

Get in touch with experts in long term health conditions, physical disabilities, sensory impairments, mental health and specific learning difficulties

To maintain social distancing guidelines and keep you and our staff safe in the ongoing situation, we are continuing to deliver appointments primarily online during Michaelmas Term. This allows us the greatest flexibility to meet demand and offer an appointment at a convenient time for you. It will also mean you will be able to have an appointment even if you have recently arrived in the UK and are currently quarantining. 

Please complete the registration form below to register for an online appointment.   

Register for an online appointment

Disability and Wellbeing Service online appointment registration form

Please complete the registration form in one sitting. If you need urgent help, email disability-dyslexia@lse.ac.uk or call +44 (0)20 7955 7767.

  • Personal information
  • Name
  • Gender
  • Level of study
  • Fee status
  • Emergency Contact Details
  • Registration information
  • Do you have any health conditions / disabilities we should be aware of?
  • Please select what type of adviser you'd like to see
  • Please tick the box if you are contacting the Disability and Wellbeing Service for the first time and would like a registration appointment.
  • Are you currently registered with a GP?
  • Ethnic origin
  • Sexuality
  • Further Information
    Over the last week, how much have the following statements been true for you? You only need to complete the questions is you are seeing a Mental Health Advisor - leave blank if you are seeing a Disability Adviser and do not wish to discuss your mental health.
  • I have felt tense, nervous or anxious
  • I have felt I have someone to turn to for support when needed
  • I have felt unable to concentrate on my studies
  • I have been over-eating or under-eating
  • I am sleeping badly at present
  • I made plans to end my life
  • I have had thoughts of hurting myself or others
  • I am using alcohol or recreational drugs to cope with my difficulties
  • Your availability
    Please select all the times that you’re available to come in for an appointment - please indicate as many as possible as this will speed up the process for you
  • Mondays
  • Tuesdays
  • Wednesdays
  • Thursdays
  • Fridays
  • Supporting Evidence
    If you’re looking to apply for academic and/or exam adjustments, you will need to provide medical evidence to support your application. You can attach evidence below – and you can get more detail about providing evidence on our webpages. If you haven’t currently got evidence you can download our medical proforma and ask your GP or specialist to complete it. Our adviser can also explain what evidence you’ll need and how to obtain it during your appointment.
  • Level of disclosure
  • Please select one of the following statements. You can find further information about out confidentiality policy on our webpages.

 

Prepare for your online appointment by:

  • Arranging to be in a quiet and private location.  
  • Limiting distractions. This includes digital disturbances, and other people in your location interrupting your sessions.  
  • Using a desktop or laptop/tablet with strong Wi-Fi connection, properly charged to have power for the duration of the session.  
  • Remembering that if the internet connection is problematic, or becomes problematic, it may be necessary to terminate the session and re-schedule.  

Face-to-face appointments

If you would like to organise a face-to-face appointment, safety will be paramount for you and your adviser as we adhere to social distancing measures. The current waiting time for a face to face appointment is 4 weeks - we can offer you an online appointment within 2 weeks - you can register for this using the link above. Please note masks are to be worn by student and adviser for the duration of the session.  If you have a face covering exemption you will need to register for an online appointment above. 

Register for a face-to-face appointment

Disability and Wellbeing Service online appointment registration form

Please complete the registration form in one sitting. If you need urgent help, email disability-dyslexia@lse.ac.uk or call +44 (0)20 7955 7767.

  • Personal information
  • Name
  • Gender
  • Level of study
  • Fee status
  • Emergency Contact Details
  • Registration information
  • Do you have any health conditions / disabilities we should be aware of?
  • Please select what type of adviser you'd like to see
  • Please tick this box if you are contacting the Disability and Wellbeing Service for the first time and would like a registration appointment.
  • Are you currently registered with a GP?
  • Ethnic origin
  • Sexuality
  • Further information
    Over the last week, how much have the following statements been true for you? You only need to complete the questions if you are seeing a Mental Health Advisor - leave blank if you are seeing a Disability Adviser and do not wish to discuss your mental health.
  • I have felt tense, nervous or anxious
  • I have felt I have someone to turn to for support when needed
  • I have felt unable to concentrate on my studies
  • I have been over-eating or under-eating
  • I am sleeping badly at present
  • I made plans to end my life
  • I have had thoughts of hurting myself or others
  • I am using alcohol or recreational drugs to cope with my difficulties
  • Your availability
    Please select all the times that you’re available to come in for an appointment - please indicate as many as possible as this will speed up the process for you
  • Mondays
  • Tuesdays
  • Wednesdays
  • Thursdays
  • Fridays
  • Supporting Evidence
    If you’re looking to apply for academic and/or exam adjustments, you will need to provide medical evidence to support your application. You can attach evidence below – and you can get more detail about providing evidence on our webpages. If you haven’t currently got evidence you can download our medical proforma and ask your GP or specialist to complete it. Our adviser can also explain what evidence you’ll need and how to obtain it during your appointment.
  • Level of disclosure
  • Please select one of the following statements. You can find further information about out confidentiality policy on our webpages.

 

If you are experiencing any coronavirus symptoms you should NOT come to a face-to-face appointment. Please follow the School’s COVID-19 guidance

We will endeavour to respond within 3 working days, though a response may be slower than usual during these unprecedented times. Please note that we are unable to offer same-day drop-in sessions this term.

Preparing for online / remote therapy sessions

We will be using Zoom or Teams for online sessions. Shortly before your appointment, your adviser will email you a link that is specific to your scheduled session.  

Consider what you'll need to be comfortable – your seating, headphones (if these are helpful), a glass of water. Avoid being backlit by a window or lamp.   

Where possible, use a laptop, iPad or desktop that is set up on a stable surface. If you need to use a mobile phone, turn off notifications and place your mobile on a stable surface.  

Safety, privacy and distractions 

Find a location where you can speak comfortably and freely. Try to reduce background noise and use headphones (also useful for reducing voice distortion or echo).

Connection problems  

In the event of connectivity issues, where it is not possible for the session to be carried out, it may be necessary for your adviser to terminate the session and reschedule via email for another time.  

Managing risk concerns 

To manage any risk which might arise during remote sessions, the service will follow a distress protocol. Although these circumstances are unlikely to occur, it is important that you know what steps are taken to ensure your safety.

If you terminate the connection during the session and this happens when you are agitated or upset, or made statements which indicate your safety is compromised, your advisor will first attempt to re-contact you online. If reconnecting with you online is unsuccessful, they will try you by email.   

 

What to expect from a face-to-face appointment

  • There will be no waiting area so please arrive for your appointment on time and knock on the door to signal your arrival
  • You and your advisor should both sanitise your hands before entering the room
  • The window should remain open to provide necessary ventilation 
  • The chairs must not be moved closer together and should remain 2m apart
  • A face covering must be worn at all times unless you have an official exemption
  • If you need water, you’ll need to obtain it from the water cooler yourself. Please consider bringing a drink with you.

Do you already have an adviser?

If you are already registered please feel free to contact your adviser directly with any queries, or to arrange an appointment.

General enquiries

For general enquiries please:

I am a prospective student

Information for prospective students and offer holders can be found on our prospective students page. You can also find out more about what to expect at LSE on the relevant support pages. If you have any questions which are not answered on those pages, please feel free to email us directly on disability-dyslexia@lse.ac.uk

 

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Contact us

Telephone

Call us: +44 (0) 20 7955 7767

Address View on Google maps

Disability and Wellbeing Service, Third floor, Fawcett House (FAW), Clement's Inn, London, WC2A 2AE