Speak with an Adviser

Get in touch with experts in long term health conditions, physical disabilities, sensory impairments, mental health and specific learning difficulties

To maintain social distancing guidelines and keep you and our staff safe in the ongoing situation, we are continuing to deliver most appointments online. This allows us the greatest flexibility to meet demand and offer an appointment at a convenient time for you. We are also offering a limited number of face to face appointments across the week. If you are experiencing any coronavirus symptoms you should NOT come to a face-to-face appointment. Please follow the School’s COVID-19 guidance

You can also find details of other support services available at LSE. 

Need support?

If you have a diagnosed disability and are seeking support for the first time for exams or teaching & learning adjustments, please complete the Access to Service form below. 

Complete the Access to Service Form

 

If you already have an Adviser and would like to book another appointment with them please complete the follow-up appointment form below:

Complete the follow-up appointment form

Disability and Wellbeing Service registration form

Please complete the registration form in one sitting. If you need urgent help, email disability-wellbeing@lse.ac.uk or call +44 (0)20 7955 7767.

[
  • Your details
  • Name
  • Your wellbeing
    Below are some statements about your wellbeing. Please select the answer that best describes your experience of each over the last two weeks.
  • I have felt tense, nervous or anxious
  • I have felt unable to concentrate on my studies
  • I have been over-eating or under-eating
  • I am sleeping badly at present
  • I made plans to end my life
  • I have had thoughts of hurting myself or others
  • I am using alcohol or recreational drugs to cope with my difficulties
  • I am currently in contact with mental health services
  • Your appointment availability
  • Please tick the relevant box below to indicate what type of appointment you would prefer.
  • Please answer the following question if you ticked either online or face to face as a preference. If we are unable to provide your preferred option, tick below if you are open to an alternative
  • Please select all the times that you’re available for an appointment - please indicate as many as possible as this will speed up the process for you
  • Mondays
  • Tuesdays
  • Wednesdays
  • Thursdays
  • Fridays

 

For other mental health & wellbeing support, or if you do not have a diagnosis but suspect you have a disability that is affecting your studies, please complete the form below. Our team will contact you to offer you an appointment via your university email.   

During, this appointment a member from our team will work with you to identify the best support that meets your mental health & wellbeing needs to support you and your studies at LSE. 

In addition, you will be provided with a Student Wellbeing Toolkit to further support your wellbeing. This will include reflective activities, information and signposting. 

Appointments are 30 minutes long and conducted via Zoom.  

Complete the Wellbeing form

Wellbeing Appointment Form

  • Your details
    A description of the section goes here.
  • Name
  • Reason for seeking support
  • Please chose from the list below - select all that are relevant to you
  • Your wellbeing
    Below are some statements about your wellbeing. Please select the answer that best describes your experience of each over the last two weeks.
  • I have had thoughts of hurting myself and others
  • I am having thoughts of suicide
  • I have made plans to end my life
  • I am using alcohol and/or recreational drugs to cope with my difficulties
  • Your availability
    Please select all the times that you’re available for an appointment - please indicate as many as possible as this will help us to get you an appointment sooner
  • Mondays
  • Tuesdays
  • Wednesdays
  • Thursdays
  • Fridays
  • How did you hear about us?
    Please select all that apply

Preparing for online appointments

We will be using Zoom or Teams for online sessions. Shortly before your appointment, your adviser will email you a link that is specific to your scheduled session.  

Consider what you'll need to be comfortable – your seating, headphones (if these are helpful), a glass of water. Avoid being backlit by a window or lamp.   

Where possible, use a laptop, iPad or desktop that is set up on a stable surface. If you need to use a mobile phone, turn off notifications and place your mobile on a stable surface.  

Safety, privacy and distractions 

Find a location where you can speak comfortably and freely. Try to reduce background noise and potential distractions and use headphones (also useful for reducing voice distortion or echo).

Connection problems  

In the event of connectivity issues, where it is not possible for the session to be carried out, it may be necessary for your adviser to terminate the session and reschedule via email for another time.  

Managing risk concerns 

To manage any risk which might arise during remote sessions, the service will follow a distress protocol. Although these circumstances are unlikely to occur, it is important that you know what steps are taken to ensure your safety.

If you terminate the connection during the session and this happens when you are agitated or upset, or made statements which indicate your safety is compromised, your adviser will first attempt to re-contact you online. If reconnecting with you online is unsuccessful, they will try you by email.   

 

What to expect from a face-to-face appointment

  • If you would like to organise a face-to-face appointment, safety will be paramount for both you and your Adviser as we adhere to social distancing measures.
  • There will be no waiting area so please arrive for your appointment on time and knock on the door to signal your arrival
  • You and your Adviser should both sanitise your hands before entering the room
  • The window should remain open to provide necessary ventilation 
  • The chairs must not be moved closer together and should remain 2m apart
  • A face covering must be worn at all times unless you have an official exemption
  • If you need water, you’ll need to obtain it from the water cooler yourself. Please consider bringing a drink with you.

Do you already have an Adviser?

If you already have an Adviser, you can e-mail disability-wellbeing@lse.ac.uk with any queries or complete the follow up appointment form above to request an appointment.

General enquiries

For general enquiries please:

I am a prospective student

Information for prospective students and offer holders can be found on our prospective students page. You can also find out more about what to expect at LSE on the relevant support pages. If you have any questions which are not answered on those pages, please feel free to email us on disability-wellbeing@lse.ac.uk

 

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Contact us

Telephone

Call us: +44 (0) 20 7955 7767

Address View on Google maps

Disability and Wellbeing Service, Third floor, Fawcett House (FAW), Clement's Inn, London, WC2A 2AE