A-Z of services

A  C  E  F  G  I  M  N  P  Q  R  S  U  W



Academic and Student Affairs Committee (ASC)

The ASC is responsible for School policy and procedures about all aspects of student experience, including teaching. Reports to the Academic Board.

Person responsibleThomas Hewlett

Annual course guide review

The annual review of course information is now carried out online. Edits to course details can be made directly in CAPIS by staff from academic departments during Lent Term and Summer Term once CAPIS has been rolled forward to the next academic year

Person responsible: Casey Hawkins

For CAPIS queries please emailard.capis@lse.ac.uk 

Annual programme monitoring

TQARO coordinates an annual programme monitoring exercise on behalf of ASC. This exercise asks departments to look at the currency and validity of their programmes in light of developments in the relevant discipline(s) and practice in its application. It also allows them to look at the effectiveness of the curriculum and of assessment in helping students to achieve the programme's intended learning outcomes.

Person responsibleThomas Hewlett



The Calendar gathers together into a single resource regulations relating to students and their study. Full programme regulations and course guides are included. These are updated throughout the year. 

Person responsible: Casey Hawkins

Competition and Markets Authority (CMA)

The CMA sets out the consumer rights of students. Full details of the CMA guidance can be found in the Higher education: guide to consumer rights for students.

Course And Programme Information System (CAPIS)

CAPIS is an online data management system. The system enables TQARO to store, update and manage course information. In addition CAPIS facilitates the proposal process for new courses and the annual course guide review of current course information by academic departments.

Person responsible: Casey Hawkins

For CAPIS queries please emailard.capis@lse.ac.uk 

Course approval

The USSC and GSSC vet and approve all new course and programme proposals, including proposals to modify existing provision.

Person responsible: Casey Hawkins (GSSC) and Thomas Hewlett (USSC)

For CAPIS queries please emailard.capis@lse.ac.uk


Equity, Diversity and Inclusion (EDI)

When making modifications to courses, proposers will need to consider how the issue of Equity, Diversity and Inclusion has been addressed through a consideration of accessibility and inclusivity in all areas of teaching, learning and assessment. Please see Equity, Diversity, Inclusion or contact Tlc.Academicdevelopment@lse.ac.uk for more information.

Enhanced course guides (ECGs)

Enhanced course guides contain all of the same information as the old course guides, e.g. teacher responsible, availability, content, teaching, assessment, etc. But they also include additional information, e.g. results from the ‘course’ section of the class/seminar surveys, and – for some departments – student performance data, each averaged across a three-year period.

For ECG queries please emailard.capis@lse.ac.uk


Changes to examination format and guidance on take-home exams.

External examiner system

External examiners play an important role in helping the School to assure the standards of its awards and the quality of its students' learning opportunities. They are academics from peer institutions who are experts in their fields. Externals are nominated by departments and appointed (and annually re-appointed) according to School rules.

More information: Instructions for Examiners handbook.


Framework for higher education qualifications

The framework for higher education qualifications describes the achievement represented by higher education qualifications and therefore answers the questions: 'What is a BSc? What is an MSc?'

Person responsible: Thomas Hewlett


Graduate Studies Sub-Committee

Meets regularly to consider new taught graduate programme and course proposals and modifications to existing provision. Further information can be found on the Committees and working groups website. 

Person responsibleCasey Hawkins


Intercalated degree programmes

The Undergraduate Studies Sub-Committee uses the School's principles on intercalated degree programmes when considering proposals for intercalated/placement undergraduate degree arrangements, or arrangements for individual students.



Three forms of marking practice for summative assessment: double-blind marking; sighted double marking; and moderated single marking, involving a second examiner.


TQARO's mission, values, aims and objectives.

Person responsibleThomas Hewlett

Modular master's programmes

Some MSc programmes are offered in the format of concentrated modules.These are often aimed at professionals in the workplace as 'Executive Master's' or 'E-MSc programmes'.


National Student Survey (NSS)

A nationally recognised survey which gives students a way of providing honest feedback on their satisfaction with their programme at their university or college.

ContactTQARO Surveys


Policy on programmes and courses

The School policy on programmes and courses sets out the School's policy and procedures for programme and course approval, modification, suspension and withdrawal.

Principles on nine/ten month master's programmes

Please refer to the Bologna Process for more information.

Programme approval

The USSC and GSSC vet and approve all new course and programme proposals, including proposals to modify existing provision.

Person responsible: Casey Hawkins (GSSC) and Thomas Hewlett (USSC)

For CAPIS queries please emailard.capis@lse.ac.uk 

Programme specifications

Programme specifications are short accounts of individual programmes, with particular emphasis on aims and intended learning outcomes: TQARO assists departments with initial drafting work. They can be viewed from the TQARO website. 

Person responsible:  Thomas Hewlett


The Undergraduate Prospectus and Graduate Prospectus are vital recruitment tools for the School. Programme and course information is checked regularly for accuracy. TQARO is not responsible for producing the prospectuses but works with the Admissions Office to ensure all published information on the School's programmes is consistent.

Person responsibleThomas Hewlett


Quality Assurance Agency

The QAA is the main national body in England which carries out Higher Education Review and is responsible for setting national benchmarks for quality assurance activity.

Person responsibleThomas Hewlett

QAA Quality Code

The Quality Code is made up of three parts: Part A) Setting and maintaining threshold academic standards; Part B) Assuring and enhancing academic quality; and Part C)  Information about higher education provision

Person responsibleThomas Hewlett


Research Degrees Studies Sub-Committee

The Research Degrees Studies Sub-Committee (RDSC) is serviced by colleagues in the Research Degrees Unit.

Research programme proposals

Principles on MSc (Research) and MRes programme proposals.

Reviews of taught provision

TQARO manages periodic reviews of taught provision in departments and institutes. These reviews are conducted under the authority of the Academic and Student Affairs Committee (ASC).

Person responsibleThomas Hewlett


Seminar and class size limits

School policy requires undergraduate classes and graduate seminars to have a maximum limit of 15 students per group. USSC and GSSC can grant exemptions to the maximum class/seminar size rule in some cases.

Shared UG-PGT teaching: approval criteria

Shared UG and PGT teaching: approval criteria


Advising the School on its quality assurance strategy, including in relation to the external context.

Person responsibleThomas Hewlett

Sub-Committee dates and deadlines

Deadlines for the current academic session.

Subject benchmark statements

Subject benchmark statements set out expectations about standards of degrees in a range of subject areas. They describe what gives a discipline its coherence and identity, and define what can be expected of a graduate in terms of the abilities and skills needed to develop understanding or competence in the subject.

Person responsibleThomas Hewlett  


Regular surveys of (a) part-time class teachers and (b) permanent teachers.

ContactTQARO Surveys


Undergraduate Studies Sub-Committee

Meets regularly to consider new undergraduate programme and course proposals and modifications to existing provision. Further information can be found on the Committees and working groups website

Person responsible:  Thomas Hewlett


All institutions are required to publish information on the Unistats website. The aim is to help provide information for potential applicants. See the Unistats website for further information.

Person responsible:  Thomas Hewlett 



The TQARO website is the main source of information on quality-related matters.

Person responsible:  Casey Hawkins