Your Academic Mentor receives regular reports from class teachers and meets with you during the course of the year to discuss your academic progress.
Your academic adviser is also there to help with any academic, administrative or personal questions if you are not sure which person or office is responsible.
All members of academic staff set aside specified times (office hours) when they are free to see any student to discuss any academic issue.
It may be possible to request a different Academic Mentor in exceptional circumstances. In the first instance, you should contact either your Departmental Tutor (undergraduate), Programme Director (postgraduate) or Head of Department to discuss.