Before submitting an enquiry, you may like to do a general Google search for what you are looking for. Most of the information and processes are outlined on our webpages. You can also browse the frequently asked questions and how to guides.
You can find our enquiry form by following the steps below:
1. Click on the link to the enquiry form
You can access the enquiry form from the SSC webpages. You will be asked to enter your student ID and password.
2. Find the area you need help with and then choose the relevant drop-down.
Each subject will link to useful web pages, so we recommend reading these first as you may find your question is answered there.
3. If your question is not answered on the web pages
Complete the enquiry form - please provide as much detail as possible in the subject.
If the subject of your question is not listed in the form options, please choose 'Other Student Services enquiries'.
Please allow 3-5 working days for the relevant team to respond. You will not be able to track your enquiry but a member of the team will respond in due course.
All teams in the Student Services Centre will be able to see your enquiry, with the exception of any queries sent via the specialist visa advice form.