Where can I find more information about the exam day procedures?
Section 8 of the Exam Procedures for Candidates has a lot of e-Exams information, such as sitting the exam and the support available in exam rooms.
What can I have at my desk in an e-Exam room?
- One device (laptop or tablet with an intergrated keyboard). Please see the "What are the requirements of my device" tab above for more information.
- A power pack, if you choose to bring one.
- Your phone. This should be turned off and placed under your desk. If you need to use Multi-Factor Authentication for any reason, you must raise your hand for assistance.
- You are not permitted to have any peripheral items e.g. external mouse, keyboards, laptops stands, etc. unless that item is part of your CEAs. If you have a documented medical, physical or mental health condition and/or a specific learning difficulty and therefore need additional equipment, please contact the Disability Wellbeing Service (DWS) to apply for CEAs or to update your current CEAs.
- Any other allowed items. Please see section 4 of the Exam Procedures for Candidates for more information.
What if something goes wrong with my equipment?
It is your responsibility to ensure that your device is in full working order before entering an exam room. Please see the “What are the requirements of my device?” section above for more details.
There will be support available in the exam hall from dedicated e-Exam Support Assistants to troubleshoot any issues with logging in, accessing your exam, or submitting your answers. If the issue cannot be resolved by the e-Exam Support Assistants immediately, you will be given a paper answer booklet so you can switch to handwriting for the remainder of the exam. Your typed answers and handwritten answers will be matched up, to ensure all your work is marked. Please ensure you bring the pens or pencils you will need if you need to handwrite all or part of your exam due to a technical issue.
Can I choose to hand-write my exam?
Although we strongly encourage students to use Digiexam, you will always have the option to handwrite up to the start of the exam. You do not need to inform anyone of your choice in advance. Staff in the room will note the method you chose to ensure all work gets sent for marking.
If you are unsure about using Digiexam, please contact your department for advice and information about any drop-ins or mocks they may be offering.
If I handwrite in an e-Exam, will this affect how my work is marked?
Please be assured your work will be marked equitably. Markers will be looking at the quality of the answers, not the quantity, and you will not be marked down for writing your exam by hand. There may be some financial support available, if you are experiencing unexpected financial difficulties. The LSE Financial Support Office (FSO) may be able to help, please note that there is not a fund specifically for e-Exams. See their webpages for further details.
What is an Exam ID? Where will this be? Is the Exam ID the same for all of my e-Exams?
The Exam ID is a 10-digit code that you enter into Digiexam to access your exam. This is provided to you on the day of the exam in the exam room, you are not told the Exam ID in advance of entering the exam room. Exam IDs are different for each exam you sit, this includes centrally scheduled exams, mocks and practice sessions. If you would like an Exam ID to practise using Digiexam at home, please contact your department.
Is Digiexam timed? Is there a clock in the application?
Digiexam doesn't have a timer so your work will not be automatically handed in once the exam has ended. You will be instructed on when to stop writing and then instructed to hand in your exam. There is not a clock inside the application.
Do I still have the same amount of time if I choose to handwrite?
Yes, the exam will be the same length if you choose to handwrite or type.
I'm an intercollegiate student and MyApps automatically logs into my home institution's dashboard, what should I do?
If this occurs, please sign out of your institutions' dashboard and sign in to your LSE dashboard.