Eligibility for the scheme
Although all LSE students technically live off campus (there are no halls of residence immediately on campus), the Off Campus Support Scheme is here to support you if you are:
- A first year undergraduate or General Course student AND
- Not living in an LSE hall of residence (including Urbanest Westminster Bridge and Urbanest Kings Cross).
If you are living in an LSE hall but feel like you would benefit from additional help with settling in, please do consider approaching your Warden (or School Representative), Subwardens or Hall Committee for assistance.
How the scheme works
All students who have been identified as not living in LSE-owned accommodation can opt-in to be assigned a trained student mentor. Mentors are second or third year students in the same department as their mentees (whenever possible).
The deadline for opting in to receive pre-arrival contact is 23.59 on Friday 4 September 2020. Any applications made after this time will be processed on a rolling basis, but may not be in time for you to receive pre-arrival support. If you are planning on arriving to LSE later in Michaelmas Term, communication with your mentor and access to the Scheme will only begin once you arrive in London.
Most of the contact mentees have with the Scheme will be through their mentor, however the Off Campus Support Scheme is coordinated by the Communications & Events Team. If you have any questions about the Scheme or your mentor, you can submit an enquiry to the team or call +44 020 7955 6337.
Once you have opted-in before Friday 4 September, your mentor will contact you via email prior to the main Welcome period (Monday 21 - Friday 25 September) to introduce themselves, share information about starting at LSE and arrange an online meeting during the main Welcome period.
It is important that you keep your personal email address updated in LSE for You and activate your LSE IT account as early as possible to avoid missing your mentor's introduction.
Mentor Allocation Dates
If you have opted-in after 4 September, you will be allocated a mentor at the next allocation date as follows:
- Opt-in before Moday 28 September to be allocated a mentor by Friday 2 October
- Opt-in before Monday 2 November to be allocated a mentor by Friday 6 November
Applications after these dates will be processed on a rolling basis.
Meeting your mentor
Your mentor will arrange an online meeting during the main Welcome period (Monday 21 - Friday 25 September).
They will arrange further meetings, at minimum, in weeks 2 and 7 of Michaelmas Term, then at the beginning and end of subsequent terms. If you need to speak to your mentor outside of these times, they are available to answer questions via email throughout the academic year.
Participation is optional
You can choose how much you want to engage with the Scheme. You are under no obligation to attend online meetings with your mentor, but students do tell us that it really helped them to settle in. If, for any reason, you decide that you no longer want to participate in the Scheme, it is important that you inform your mentor.
Whether you choose to attend meetings or not, your mentor is always available by email throughout the year to answer any questions that come up. Don't feel shy about getting in touch!
What to do if you don't hear from your mentor
If you have applied to the Scheme but haven't received an email from your mentor by mid-September, there are a number of things you can do:
1. Confirm your eligibility. Are you a new, undergraduate or General Course student, and not currently holding an offer of LSE owned and operated accommodation?
2. Check your junk folder. If you have applied to LSE using a gmail address (for example) your mentor's introduction may have been misidentified as spam/junk.
3. Ensure your email address is correct in LSE for You.
If you have done all of these things but still haven't received an email from your mentor, please submit an enquiry and provide your full name and date of birth so we can investigate and allocate you to a mentor as quickly as possible.