Eligibility for the scheme
Although all LSE students technically live off campus (there are no Halls of Residence immediately on campus), the Off Campus Support Scheme is here to support you if you are:
- A first year undergraduate or General Course student AND
- Not living in an LSE Hall of Residence (including Urbanest Westminster Bridge and Urbanest Kings Cross).
If you are living in an LSE hall but feel like you would benefit from additional help with settling in, please do consider approaching your Warden (or School Representative), Subwardens or Hall Committee for assistance.
How the scheme works
LSE will allocate all students who have been identified as not living in LSE-owned accommodation to a trained student Mentor in early September. Mentors are second or third year students in the same department as their mentees (whenever possible).
Mentors will be given a list of their mentees' personal email addresses and LSE email addresses. The introductory emails will be sent to both the mentees' personal and LSE email addresses, but after Welcome has passed all correspondence should take place via LSE email.
Most of the contact mentees have with the scheme will be through their Mentor, however the Off Campus Support Scheme is coordinated by the Advice, Communications and Operations Team. If you have any questions about the scheme or your Mentor, you can contact the team at firstname.lastname@example.org +44 020 7955 6337.
Your Mentor will contact you via email prior to Welcome Week to introduce themselves, share information about starting at LSE and arrange to meet with you during Welcome Week.
It is important that you keep your personal email address updated in LSE for You and activate your LSE IT account as early as possible to avoid missing your Mentor's introduction.
Meeting your Mentor
Your Mentor will arrange a meeting during Welcome Week.
They will arrange further meetings, at minimum, in weeks 2 and 7 of Michaelmas Term, then at the beginning and end of subsequent terms. If you need to speak to your Mentor outside of these times, they are available to answer questions via email throughout the academic year.
It is a good idea to meet your Mentor or group during the day in public areas. Rooms are set aside on campus during Welcome Week for this purpose, but your Mentor may choose to meet somewhere else, such as one of the LSE cafes.
Participation is optional
You are under no obligation to attend meetings with your Mentor, but students who do tell us that it really helped them to settle in.
Whether you choose to meet your Mentor in person or not, they are always available by email throughout the year to answer any questions that come up. Don't feel shy about getting in touch!
What to do if you don't hear from your Mentor
If you believe you are eligible for the scheme but haven't received an email from your Mentor by mid-September, there are a number of things you can do:
- Confirm your eligibility. Are you a new, undergraduate or General Course student, and not currently holding an offer of LSE owned and operated accommodation?
- Check your junk folder. If you have applied to LSE using a gmail address (for example) your Mentor's introduction may have been misidentified as spam/junk.
- Ensure your email address is correct in LSE for You.
If you have done all of these things but still haven't received an email from your Mentor, please contact email@example.com and provide your full name and date of birth so we can investigate and allocate you to a Mentor as quickly as possible.