Support and wellbeing

PhD Academy staff are keen to resolve the problems you present to us as soon as possible on campus or via email, telephone or even Skype.

We have an open door policy during office hours: 9am to 5pm, Monday to Friday.

The team can be found in the office to the left of the main door as you enter the PhD Academy on the 4th floor of the Lionel Robbins building (see maps and directions). If you have any queries, concerns or doubts please feel free to come in and talk to us.

If you can't visit in person

If you are studying away from LSE, or it is not convenient for you to come in to visit us, we can deal with queries and problems over email or on the telephone. We can also arrange to have a meeting by Skype if appropriate.

When you conact us we will aim to:

  • resolve the issue for you on the spot, or
  • refer you to another colleague in the PhD Academy who has specialist knowledge of the query raised, or
  • identify the person you need to contact outside of the PhD Academy

The PhD Academy has been designed with student consultations in mind. We have sofas in the general office where we can talk to you in comfort or, if the matter is confidential, we have two small meeting rooms where you can discuss more sensitive issues with us.

For more information about our aims and objectives as a service provider, see the PhD Academy Statement of Service Level [PDF].

Advice and support teams at LSE

There are many other people and teams across LSE who offer advice and support, as detailed below.


The meeting rooms will also be used to hold regular student surgeries with specialist services that are not physically based in the PhD Academy such as Careers, FSO and ISVAT. For details of our surgeries see events and courses.

Disability and Wellbeing Service

Sees disabled students on an individual and confidential basis and has several specialist advisers, including in neurodiversity and mental health. See the Disability and Wellbeing Service or call 020 7955 7767.

Faith Centre

The Faith Centre offers space, time and one-to-one conversation to students of all faiths and none. You can contact the Chaplain and Interfaith Adviser, Revd Dr James Walters, on 020 7955 7965.

Fees Office

The Fees Office manages everything relating to fees, US, Canadian and Indian loans (including for living expenses) and professional and career development loans. Please note that UK student loans are dealt with via Student Finance England.

Financial Support Office

Offers advice and guidance on scholarships, studentships, prizes and awards, with drop-in sessions daily in term time and several times a week during term breaks. See the Financial Support Office for more information and LSE Scholarships for information relevant to the PhD scholarships.

International Student Visa Advice Team (ISVAT)

The International Student Visa Advise Team advises students on the student immigration rules. It can advise students as they prepare to come to the UK, while they are studying at LSE, during any interruption of studies and in the short period after they have completed their studies here.

Student Counselling Service

A free and confidential service offering individual, pre-booked appointments, daily drop-in sessions and a series of group workshops and other events throughout the year. See the Student Counselling Service or book an appointment by calling 020 7852 3627.

Teaching and Learning Centre

For those seeking advice about teaching opportunities at the School, or support with teaching they are doing, the Teaching and Learning Centre offers advice, development events and formal qualifications.