Support and wellbeing

PhD Academy staff are keen to resolve the problems you present to us as soon as possible. We have an open door policy during office hours: 9am to 5pm, Monday to Friday.

The team can be found in the office to the left of the main door as you enter the PhD Academy.

If you have any queries, concerns or doubts please feel free to come in and talk to us.

If you are studying away from LSE, or it is not convenient for you to come in to visit us, we can deal with queries and problems over email or on the telephone.

When you contact us we will aim to:

  • resolve the issue for you on the spot, or
  • refer you to another colleague in the PhD Academy who has specialist knowledge of the query raised, or
  • identify the person you need to contact outside of the PhD Academy

We have sofas in the general office where we can talk to you in comfort or, if the matter is confidential, we have two small meeting rooms where you can discuss more sensitive issues with us.

For more information about our aims and objectives as a service provider, see the PhD Academy Statement of Service Level [PDF].

Advice and support teams at LSE

There are many other people and teams across LSE who offer advice and support, as detailed below.

Disability and Wellbeing Service

Sees disabled students on an individual and confidential basis and has several specialist advisers, including in neurodiversity and mental health. See the Disability and Wellbeing Service or call 020 7955 7767. The Disability and Wellbeing Service is now located on the 3rd floor of Pethick-Lawrence House (PEL) (formally Tower 1) (entrance via Fawcett House (FAW) formally Tower 2).

It is really important that you are registered with a GP (Family Doctor) in London. Registering with a GP will allow you to access to whole range of medical, psychological and wellbeing services.

Please don’t wait until you’re ill before realising that you need to register with a GP. It can take time to get registered with a GP and onto the NHS system.

For more information on how to register with a doctor in London visit Healthcare in the UK.

Student Counselling Service

 A free and confidential service offering individual, pre-booked appointments, daily drop-in sessions and a series of group workshops and other events throughout the year. See the Student Counselling Service or book an appointment by calling 020 7852 3627. The Student Counselling Service is now located on the 4th floor of Pethick-Lawrence House (PEL) (formally Tower 1) (entrance via Fawcett House (FAW)formally Tower 2).

Student Counselling Service Drop in - 3pm daily (Monday- Friday). No appointment necessary

The Faith Centre

The Faith Centre is home to the LSE's diverse religious activities, transformational interfaith leadership programmes and a quiet, reflective space for all staff and students.


PhD Academy Surgeries

The meeting rooms will also be used to hold regular student surgeries with specialist services that are not physically based in the PhD Academy such as Careers, FSO and ISVAT. For details of our surgeries see events and courses.

Fees Office

 The Fees Office manages everything relating to fees, US, Canadian and Indian loans (including for living expenses) and professional and career development loans. Please note that UK student loans are dealt with via Student Finance England.

The Language Centre - Proof Reading 

See more information about the service on their website.   

Please direct any queries related to this to the Language Centre

Teaching and Learning Centre (TLC)

For those seeking advice about teaching opportunities at the School, or support with teaching they are doing, the Teaching and Learning Centre offers advice, development events and formal qualifications.

The Learning Technology & Innovation Team

Providing an exciting programme of both Digital Literacy and Researcher Development workshops.  For information on their up and coming training and how to book on to their workshops on various subjects, including; poster presentations, blogging, endnote, collaborative working, developing a web presence, data protection, using freedom of information requests and many more! Click here.