Student Counselling Service

We offer a free and confidential service with one to one appointments and group based support

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What the team does

The counselling service aims to enable students to cope more effectively with any personal or study difficulties that may be affecting them while at LSE.

There are a number of professionally qualified and experienced counsellors in the service, and between us we offer about 100 sessions of counselling each week.

We have also produced a handout on stress management techniques. If you want help with learning about relaxation and breathing techniques, you can listen to and download MP3 files here.

We maintain a set of practically focused tools  on Moodle, with articles, materials, guidance and videos dealing with a wide range of study skills, including giving presentations, making notes, preparing and writing essays, revision, exam preparation and dissertations.

The key things that we do are:

For more information download our Service Leaflet

LSE staff who are interested in counselling should contact the separate Staff Counselling Service.

Who is in the team

Adam Sandelson
MSc, BACP Acc, Pg Dip 
Head of Student Wellbeing
a.sandelson@lse.ac.uk

Paul Glynn
MSc, UKCP Reg, BACP Acc
Counselling Service Manager
p.glynn@lse.ac.uk

Ella Begum
Counselling Service Administrator
student.counselling@lse.ac.uk

Claire Barnes
MSc, BACP Acc, Pg Dip
Counsellor
c.barnes@lse.ac.uk

Mike Bryant
MSW, Pg Dip, PDip Clincal Hypnosis, BACP Senior Acc
Counsellor
m.g.bryant@lse.ac.uk

Ohemaa Nkansa-Dwamena
C Psychol, DPsych, MSc, BPS Acc, HCPC Reg.
Counsellor
o.a.nkansa-dwamena@lse.ac.uk

Terri Patterson
BSc, BACP Acc, Pg Dip Supervision
t.patterson@lse.ac.uk

Andrew Shorrock
MA, UKCP Reg, AHPP Acc, Pg Dip 
a.shorrock@lse.ac.uk

Monika Smolar
MA, UKCP Reg, BACP Acc
m.smolar@lse.ac.uk

Susie Ward
BSc, PG Dip Supervision, BACP Senior Acc
s.ward@lse.ac.uk

How to contact the team

 

  • In Person: at the Counselling Service on the 4th Floor of Tower 3 (access via Tower 2)
  • Drop-In Sessions: 2:45pm, Monday to Friday in the Counselling Service
  • Email: student.counselling@lse.ac.uk
  • By Phone: 020 7852 3627

Currently we are experiencing a high demand for counselling appointments, which may mean having to wait for a first meeting. 

If you want to see one of the counselling team soon, you could always use our daily drop-in service. There is no need to make an appointment for these as sessions are arranged on a first come basis. The sessions cannot be booked in advance; instead they must be booked in person. Drop-in Sessions can be booked in person from 2.45pm onwards each day, just come to the 4th floor of Tower 2.

Drop-in sessions offer the opportunity to have a brief chat about the nature of any problems or issues that are causing concern. The session is designed to offer information and a consultation for any student in distress. It is not an emergency service.

There is more information about drop-in sessions here.

Emergency Situations

Please be aware that we are not an emergency service. 

If you feel the situation is a crisis or emergency, then please contact your GP (or out of hours GP) or the nearest Accident and Emergency. An emergency is when you might present with immediate risk to yourself which could include attempted suicide, serious self harm or harm to others, or where you might find yourself in situations where you feel you lack a sense of self-control, personal responsibility or safety.  

If you are in an emergency or suicidal situation we have guidance available.

Students can find information on what to do if they are worried about another student at What if... you're worried about somebody.

LSE Staff, such as Academic Advisors, can find information on what to do if they are worried about a student at Worried about a student, advice for academic advisors and other staff. This includes the Cause for Concern publication.

Key Policies

Confidentiality

The counselling service is confidential. We will not discuss anything about you outside of the Student Wellbeing Service without your explicit agreement, except in exceptional circumstances (for example, we would have a duty to inform your GP if we were concerned that there was a serious risk of harm to yourself or others).

All counsellors are required to undertake regular supervision of their counselling work. Supervision involves case material being discussed.  Overall client confidentiality is still safeguarded as individual identifying information is not revealed.

Confidentiality is a most important part of this service, and the service subscribes to the ethical framework of the BACP (British Association for Counselling and Psychotherapy).

You can read the Student Wellbeing Service Service confidentiality policy in full (PDF). The confidentiality policy provides detailed information on confidentiality and data protection procedures.

We store data in accordance with the Data Protection Act. Counsellors keep their own records of their work, and these notes are held securely and confidentially for six years, after which they are destroyed. These records do not form part of any other record system within the university.

We also store basic information about each student on a secure and confidential database, which is also kept separate from any other student record system. This information is used to compile aggregate data and monitor the service as a whole. No information that can be traced back to individuals will be released by the counselling service.

Causes for Concern

Staff may find the Cause for Concern publication useful. This publication provides guidance for working with students who are in difficulty. Staff may also need to use the Incident Report Form. There is also a supplement for Wardens and Sub-Wardens in Halls of Residence.