Individual Counselling

by the Student Counselling Service

Being part of a group, sharing and tackling issues with others in a similar situation, can often be a highly effective way to address common difficulties.

If you've never had counselling before you may have questions about what's involved. You may have reservations about committing your time when you don’t know much about counselling and whether it will help.   

Many people sort out problems by talking to friends, family or LSE staff. Others may looking up information about things that concern them - you can read our self-help guide for example. But there are times when this isn't enough and it makes sense to come to the Counselling Service.


The Student Counselling Service is free and available to all LSE students

Types of counselling support offered

The LSE Student Counselling Service offers: 

Seeing a counsellor

If you would like to book an appointment to see a counsellor, please complete and return a Registration Form. The form is intended to gather some basic information about you and your concerns.  Once completed, you can email it to us as an attachment to

Alternatively you can visit us on the 4th floor of Tower 2 where you can complete a form.  We are open 9.45 am – 5.00 pm,  Monday to Friday.  

Once we have received your form we will contact you via email to offer you a meeting time and date with a counsellor or mental health adviser.  We aim to make your appointment as soon as possible after we have received your form, though during busy periods of the academic year the waiting period can be longer.  We do our best to accommodate personal and academic commitments, but the more flexible you can be in terms of availability, the more likely you are to be seen promptly.

Your First Meeting

During your first appointment you will be able to explore your concerns with one of our team and decide together which option best meets your needs. 

This meeting can last up to one hour, and where possible will be arranged to fit in with your timetable.

If for any reason you are unable to keep an appointment, please contact as soon as possible. If you do not cancel your appointment, other students may be denied the opportunity of support when they most need it.  If you do not attend an appointment you will need to contact us if you would like to book a further meeting, and we will not normally contact you if we do not hear from you again.  


The counselling service is confidential. We will not discuss anything about you outside of the Student Wellbeing Service without your explicit agreement, except in exceptional circumstances (for example, we would have a duty to inform your GP if we were concerned that there was a serious risk of harm to yourself or others).

All counsellors are required to undertake regular supervision of their counselling work. Supervision involves case material being discussed.  Overall client confidentiality is still safeguarded as individual identifying information is not revealed.

Confidentiality is a most important part of this service, and the service subscribes to the ethical framework of the BACP (British Association for Counselling and Psychotherapy).

To read the service confidentiality policy in full click here. The confidentiality policy provides detailed information on confidentiality and data protection procedures.

We store data in accordance with the Data Protection Act. Counsellors keep their own records of their work, and these notes are held securely and confidentially for six years, after which they are destroyed. These records do not form part of any other record system within the university.

We also store basic information about each student on a secure and confidential database, which is also kept separate to any other student record system. This information is used to compile aggregate data and monitor the service as a whole. No information that can be traced back to individuals will be released by the counselling service.

Drop-in sessions

We also offer 20 minute Drop-In Sessions on a daily basis. There is no need to make an appointment for these as sessions are arranged on a first come basis. The sessions cannot be booked in advance; instead they must be booked in person. Drop-In Sessions can be booked in person from 2.45pm onwards each day, just come to the 4th floor of Tower 2.

Drop-In sessions offer the opportunity to have a brief chat about the nature of any problems or issues that are causing concern. The session is designed to offer information and a consultation for any student in distress. It is not an emergency service.

There is more information about Drop-In sessions here.

Frequently Asked Questions

How do I get in touch?

We are open Monday to Friday between 9.45am and 5.00pm apart from days when LSE is closed.

What if I am not sure if counselling is right for me?

Each day we have a drop-in session available at 3.00pm. You can use this to find out more about what we do and to help you decide what kind of help might be most useful for you. These sessions last for 20 minutes and cannot be booked in advance.  

How do I register for a counselling appointment?

You will need to fill out a Registration Form, which you can email it or hand  in to us in person. 

How long is a counselling appointment?

Regular counselling appointments last 50 minutes.  

How long will I have to wait?

We'll try to contact you with the date for your first appointment within a couple of days of receiving your form. The length of time you have to wait depends on how busy the service is at this time of year, but we will try to offer you an appointment as soon as we can. If you are having serious difficulties and feel you cannot wait long, please let us know about this when you fill in your registration form. 

How many sessions will I have?

Mostly we offer short-term counselling, and many students find that one or two sessions are enough. Some students may have up to six sessions of short-term counselling, and we also have a small number of spaces for longer-term counselling - most of this takes place in our longer term therapy groups.  

What happens in the first meeting?

We'll invite you to tell us about what is worrying you, and look to work out with you what kind of help might be most useful and whether you need any further counselling sessions. The counsellor will be able to advise you about other sources of support if required, and may also refer you to outside agencies where necessary. 

Is it confidential?

Counselling service is confidential, and we will not discuss anything about you outside of the Counselling and Wellbeing Team without your explicit agreement, except in exceptional circumstances. For example, we would have a duty to inform your GP if we were concerned that there was a serious risk of harm to yourself or others. 

I'm not sure if I need counselling, what should I do?

Probably it's easiest to come along for one of the drop-in sessions. You can use this to talk about any issues that you're not sure about, and also ask questions about how best to deal with any difficulties.

Worried about somebody?

In an emergency

Our Emergencies and Feeling Suicidal Page offers advice 

Advice for LSE Students

If you a student worried about another student please read What If... I am worried about somebody.

Advice for LSE Staff

Staff should read Worried about a Student, information for academic advisers and other staff.

The School has produced a Cause for Concern Brochure (PDF) and Cause for Concern Incident Report Form (PDF) which may be useful.

External Support Services

There are a wealth of external support services that can also offer help - take a look at external resources for more information.



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Contact us


Telephone +44 (0) 20 7852 3627


4th Floor, Tower 2, Clements Inn, London, WC2A 2AZ